CompTIA A+ Certified

US Citizen

Jocineia Nizio Soares Santos

Jacksonville-FL,32217

508-***-**** / ac1z1n@r.postjobfree.com

System Analyst – Infrastructure and Administrator Network – Security Information Experienced Systems Analyst for over 15 years,

specializing in government systems and networks computing. Recognized for innovative achievements in systems and networks.

Recently graduated in Management IT with goals of improving networks and systems.

TECHNICAL SUMMARY

Structured cabling projects (Master)

Hyper-V (basic)

EDM

Specification of equipment to acquisition

MS Visio

Documentation

File: DFS – NFS - LDAP

Active Directory (Advanced)

IIS • Migration of servers

PKI projects

JAVA (Introduction)

Windows Server

DHCP - DNS

Linux Server

VPN configuration and deployment

ITIL

Cisco Equipment

Microsoft Office

Perl

IEEE 802.3, 802.11a/b/g, 802.1x

MS Project

SQL (basic)

Oracle (basic)

MS Exchange Server

PROFESSIONAL EXPERIENCE

Astadia January Jacksonville, FL 2017 – June 2017

Support System Analyst

Assisted Program Managers Office with systems requests from many locations in the USA and Canada Support for access relating to permissions, transactions, reporting, authenticity, as well improving data consistency across ticketing System Resolve issues through phone or ticketing system

Provided professional written response to answer emails to Program Manager Office through the ticketing system

Documentation - update of procedures and documents across systems

Translation of documents – Portuguese/English

MS office 365 and outlook, Business Skype (communication among partners to negotiate and solution of issues)

Interpreter Portuguese – English Jacksonville, FL September 2016Present

Service European Interpreters

Face-To-Face Interpreting service, medical interpreting, legal translation

Cape Cod Healthcare, Hyannis, MA September 2014 - May 2016

Administrator Network - Intern

Active Directory build contained redundancy and inefficiency that required data standardization and optimization.

Active Directory data was extracted, standardized and normalized with the goal to maximize system capability for large Healthcare Network.

Applied utilization of interfaces, queries, exports/imports and downloads to reduce the amount of duplicate data currently recorded and maintained in separate data stores using Active Directory tools NTFS into LDAP.

Support for access relating to permissions for 6,000 medical and administration, technical staff. Suggested user access by rules of the firewall to enable access to the appropriate application to improving data integrity and consistency across CCHC systems with a “single source of truth” regarding the authenticity and credibility of user data. § Documentation using MS Vision

MS Project to following the Design of new Active Directory and implantation of project

Microsoft office 365 using excel, Ms Project, word and power point (preparing presentation to discuss of project among partners).

Professor, Engineer undergraduate courses, Brazilian-DF, Brazil 2005 – 2011 Colleges & Universities

Taught at Paulista University (UNIP), Michelangelo University, Union Education of Brasilia (UNEB) and Educational Foundation of Brasilia

Taught undergraduate classes such as: Computer Networks, Network Security, Wireless Networks, System Development, Operating Systems I and II and guiding Projects

Educational Foundation: Elaboration and implementation of Centers of Informatics with use of videoconference

Infrastructure Network - Technical Advisor at the National Institute of Meteorology INMET UNESCO (United Nations Educational, Scientific and Cultural Organization) 2008 – 2010 Brazilian-DF, Brazil

The system had a transfer data issues during 2 years. The contracted was to find these bugs and to fix them. Therefore, was debugged and analyzed the problem that caused the issues and fixes them.

It involved understanding about infrastructure, server configurations and interconnections to developed scripts in Perl to allow the automatic dairy transference between data servers in long distance (WAN) between countries.

It was figured out errors of servers mapping and logical programming.

Supported infrastructure of Network, troubleshoot of Linux/ Unix servers and Cisco equipment, as well as support for the users to access systems

Analyze and documentation of the actual infrastructure to development and implementation of integration and administration of the infrastructure Network of the Institute of Meteorology using ITIL (Information Technology Infrastructure Library)

Technical Advisor of the Ministry of Health UNESCO Brazilian-DF, Brazil 2006 – 2008

Systems Analyst

Analyzed requirements to provide the continuation of development of system that it was stuck by fails. The issues were figure out and solved as described below:

Designed and mapped management tools with interfaces with another legacy system in use

Redefinition of business rules to conception of system § Intermediation between users and programmers

Santos,

Development of business rules with description of migration in details of procedures and coding of the interface to migration oracle database § Designed of manuals of the system to users and administrators

Brazilian Air Force, Brazil 1997 - 2005

Systems Analyst of the Air Force

Restructure and optimization of the Commander Air Force Network infrastructure with implementation of Structured cabling (Design and management of implementation of projects)

Implementation and administration of infrastructures Active Directory

Configuration of networks with use of VPN and border Ciphers servers to permit the implementation of systems of security used by General Commander Air Force, as well Electronic War

Participation in work Group to development of the Security Policy

Inspection technical to reports the necessity of acquisition of equipment and services to be establish the optimization and improvement of the Network

Development systems under the General Command of the Air Force

Training of users to enable to use systems and services of network

Project Manager to development and implementation of the System Database Textual to optimization of research aviation legislation - SISLEG

Participated on the governmental work force to the development of a System of Electronic Document Management (EDM) using Workflow (data flow from input device through an IP networking infrastructure to an output device to use among organization governmental.

Phases of analysis, design and implementation of setting requirements, business rules, implementation, testing and documentation systems.

The system permitted the traffic of documents with digital using PKI to ensure security in different levels of access.

Modulo Security Solutions, Palmas –TO Brazil 1996 - 1997

Support Network

Supported for implementation of the first electronic voting system in Brazil, State of TO-Palmas § Participation to implement a security software that it was developed to use in the electronic voting national system of Brazil

EDUCATION

I-TECH Program 2017 - present

FCSIJ - Florida State College at Jacksonville Jacksonville – FL Update Microsoft Certification – MCSE Accent Reduction English Class

Master of Science, Management Health Care Informatics 2014 – 2016 Cambridge College Cambridge, MA GPA: 3.80

Extension English 2012 - 2013 Harvard University Cambridge- MA GPA: 3.90

MBA in Information Technology Security in the Public Service 2008 - 2010 Omni University Brazilian-DF, Brazil

Santos, Page 2 Postgraduate Specialization in Computer Networks 1997 - 1999 Union Education Brasilia – UNEB Brazilian- DF, Brazil

Complementary Staff of Officers System Analyst of the Air Force 1997 - 1997 Preparatory School of Air Cadets Barbacena-MG, Brazil

Bachelor of Science, Technology in Process of Data Processing 1992 - 1996

Union education of Brasilia – UNEB Brazilian- DF, Brazil

CERTIFICATIONS

Folio Views 4.1 - Advanced

Microsoft Certifications Windows Server

Technology Project Structured Cabling - Master

Linux - (Introduction and Fundaments, Network Administration and System, Samba, Apache, Firewall)

Java Certification

Certification AKER Security Solutions - Aker Firewall

EXTRA SKILLS

Languages: Portuguese (Native) and English Advanced

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