Sales Customer Service
Resume:
Alexandra N. Cekine
ac1ymv@r.postjobfree.com
Wilmington, DE 19803
WORK EXPERIENCE:
Store & Office Manager
Claire’s Fashions Inc. 2015-present
Maintained store and office operations, organization, and procedures
Purchasing and receiving agent for general inventory, customer specific orders, and seeking new product
Participated in interviewing and hiring perspective new hires; training the new hires
Managing staff of 15-60
Communicated updates on a regular basis to clients to promote better customer satisfaction
Knowledgeable in all aspects of the company to field questions, redirect inquiries, resolve customer issues to strengthen store reputation
Lead point of contact for phone and online inquiries
Marketing Even Supervisor
Claire’s Fashions 2014-present
Plan marketing events and bridal shows in advance, as well as coordinating day of logistics and personnel
Proactively engage and encourage potential customers to visit our booth
Involved in modeling the product in order to enhance the drive to sell it and advertise
Associate buyer accompanying the owner on corporate trips to Atlanta, GA and New York
Sales Associate
Claire’s Fashions 2009-present
Generate sales through visual merchandising and personalized customer assistance
Develop and maintain positive relationships with customer
Ensure a smooth sales process and transaction
Assist with stock maintenance, floor sets, and periodic inventory totals
Sales and Manager
Body Images Tanning LLC. 2012-2014
Opened and closed store as requested
Monitored customer preferences for a targeted sales strategy; adjusting sales approach on a specific approach on a specific customer basis
Engaged in product purchasing for resale
Cross trained in payroll entry
Up kept relationships with customers
Skills
Excellent customer service
Social media marketing
Microsoft word
Excel
Power point
Well organized
Detail oriented
Education
Sports Management, Wilmington University, New Castle 2015-in progress
Parallel Program, Undecided, University of Delaware, Newark, 2013-2014
Contact this candidate