Customer Service Manager
Resume:
JHON MARK EDISON H. CRUZ
Casiguran, Sorsogon, Region V Bicol, Philippines
*******@*****.***
OBJECTIVES
To apply my knowledge and skills gained from my Bachelor’s Degree in Industrial Education Major in Food and Service Management.
To broaden my experience with a challenging assignment, which would enables me to exercise my communication, organizational, and administrative skills in an effective manner.
PERSONAL INFORMATION
Date of Birth: October 07, 1996
Place of Birth: Paco, Manila
Height: 5’5’’
Weight: 57kg
Civil Status: Single
Religion: Roman Catholic
Sex: Male
Citizenship: Filipino
Language/ Dialect
Spoken: English, Filipino &
Bicol
Father’s Name: Mr. Guadalfredo B. Cruz
Occupation: Employee
Mother’s Name: Mrs. Cecilia H. Cruz
Occupation: None
SKILLS AND ABILITIES
Strong Leadership Skills
Computer Literate
Good Communication Skills
Journalistic Skills
Tolerant and flexible to different situations.
High adherence to cooking standards.
Customer service skills – People oriented and positive attitude.
Ability to maintain cleanliness and hygiene of the surrounding area.
Able to work round the clock and guide others.
SCHOLASTIC ACHIEVEMENTS
TERTIARY:
Bicol University College of Industrial Technology (BUCIT) East Campus, Legazpi City, Albay 4501
2013 – 2017 (Graduate)
Course: Bachelor of Science in Industrial Education Major in Food and Service Management
SECONDARY:
Sorsogon National High School
Magsaysay Street. Sorsogon City
2009-2013
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INTERMEDIATE:
Sorsogon Pilot Elementary School
Talisay, Sorsogon City
2003-2009
SEMINARS, CONVENTIONS, EVENTS ATTENDED
Forum on “Human Sexuality, Reproductive Health, Responsible Parenthood and Family Planning”
Arcilla Hall, BUCSSP, Daraga, Albay
October 7-9, 2014
ASEAN Teachers Conference
Albay Astrodome, Legazpi City, Albay
July 24, 2015
ACHIEVEMENTS
NC II Holder (Food and Beverage Services)
NC II Holder (Bread and Pastry Production)
Honorific Academic-Awardee 2016-2017
WORK EXPERIENCES
Mas Millennium Inc. Tony Romas Restaurant
Service Crew
G4, Ayala, Makati City, Philippines
2015-2016
St. Monica Drug Store
Sales Clerk
Casiguran, Sorsogon, Philippines (4700)
REFERENCES
ALDWIN M. SACAY
Adviser
The Coverall
The Official Student Publication of Bicol University College of Industrial Technology Legazpi City, Albay
M: 063.946-***-****
MD. Rebecca H. Huete
Pharmacist
Casiguran, Sorsogon
Rose Trogani
Assistant Manager, Tony Romas Restaurant
G4 Ayala, Makati City
Others: Upon Request
I hereby certify that the above information are true and correct according to the best of my knowledge and belief.
JHON MARK EDISON H. CRUZ
Applicant
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