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Engineer Customer Service

Location:
San Jose, CA
Posted:
August 22, 2017

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Resume:

THANG C NGUYEN

*** ***** ***** **. ******: 408-***-****

San Jose, CA 95138 Email: ac1yhj@r.postjobfree.com

CAREER OBJECTIVE

Manufacturing Engineer position.

TECHNICAL SKILLS

Knowledge of Microsoft Word, Microsoft Excel, PowerPoint and Microsoft Outlook.

Knowledge of PC configuration, installation and support various peripherals.

Knowledge of PCB layout and design, OrCAD, LogicWorks, LogicAid, Telnet.

Program in C/C++, Pascal, VHDL, Java, basic script in Perl and HTML.

Knowledge of GeoPath, SolidWorks, and various CNC CAD programs.

Certified Six Sigma Green Belt and Lean Manufacturing

PROFESSIONAL EMPLOYMENT

RAE Systems Inc, San Jose, CA

3/2012-present

Manufacturing Engineer

Performed test, calibration and repair various products such as MultiRae, AreaRae, ToxiRae, RaeGuard, MiniRae, MeshGuard, Multi Controller and AutoRae.

Cell leader for MeshGuard and AreaRAE Wireless

Planning for manufacturing test gases usage

Site’s gases Buyer for production and customer order

Sensor build for government’s order

List price for marketing team order booking

Performed work process procedures for MFG.

Harmonic Inc, San Jose, CA

10/2011-3/2012

Senior Test Technician

Performed system test, reliability and FTQA for legacy production.

Performed Quality Assurance before product leave MFG.

Debug RMA and Failed Analysis.

Interfaced with TE & ME for recommended technical root cause solution

Omneon Video Networks, Santa Clara, CA

3/2007-10/2011

Senior Test Technician

Performed system test as Source Inspection.

Performed Quality Assurance before product leave MFG.

Debug RMA and Failed Analysis.

Interfaced with TE & ME for recommended technical root cause solution.

PC Netware, Milpitas, CA

3/2007-11/2007

RMA Technician

Performed systems build and install application to customer order.

Test and burn-in systems

Fix and rebuild RMA

Rackable Systems, Fremont, CA

1/2005-3/2007

First Article Technician

Performed system build for Gold Sample and Evaluation.

Test and burn-in systems

Fix and rebuild RMA

Perform W/O change of components

Paramit Corporation, Morgan Hill, CA

2003-11/2004

Test Technician

Performed system integration, configuration, system debug and RMA products.

Performed board level debug and rework.

In charge of test First Article and Prototype products.

Interfaced with Test Engineer and recommended technical root cause solution.

Assisted in quality inspection and final test prior ship to customer.

Digital Path Networks, Chico, CA

2002-2003

Research and Development Engineer

Develop power charger, power splitter and circuit board for monitoring power.

Develop Prototype auto power/temperature monitor model for environmental testing.

Design and maintain power temperature, recharge backup batteries and supply power to wireless repeater/modem/and access point.

Develop serial communication software for automate monitoring power system.

Managing project of environmental testing on new design for repeater products.

Implement and maintain all documents and procedures for new build and RMA products.

Sanmina-SCI Inc., San Jose, CA

2001-2002

Test Technician

Performed system integration, configuration, system repair and RMA products.

Interfaced with Test Engineer and recommended technical root cause solution.

Assisted in quality inspection and document control on all system build products.

Leadman Electronics Inc., Santa Clara, CA

1999-2003

MIS Assistant

Performed and maintained all network administrative duties and IT helpdesk support.

Assisted and supported in IMS Forte SCO/Unix based Accounting/Operation software.

Supported LAN/WAN network administration using network traffic analysis tools.

Performed applications testing and provided customer service and technical support.

EDUCATION

California State University Chico, Chico, CA

Major: Engineering in Computer Science

Courses included Digital Systems Design, System Architecture, Data Structure, EMC, Hardware Engineer, and Engineer Analysis.

REFERENCES AVAILABLE UPON REQUEST



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