Sarah Preston Raleigh, NC ***** 919-***-**** ******@*****.***
Sarah Preston
Experience
Software Tester IV
Lead tester on Enterprise Case Management (ECM) system, a highly configurable system used to track fraud cases at large banks and insurance companies, clients include Bank of Australia, Walmart and Bank of Mitsubishi Tokyo
Wrote test cases and test plans
Ensured system test coverage
Risk assessment for areas with limited coverage
Wrote user stories based off discussions with product managers
Coordinated integration of additional products with ECM
Coordinated multi-user tests
Worked with performance test team to set goals and define testing scenarios.
Assisted with Technical Support of ECM
Wrote XML. REST, JSON, SOAP scripts for white box testing
Designed load and performance tests
Selected scenarios, tests and data sets for automation
Participated in regular retrospectives to review processes and plan improvements
Participated in regular defect triage meetings to ensure prioritization and timely closure of issues found
Worked with product owners and implementation consultants to understand business needs and modify test plans and cases to reflect those needs
Wrote SQL scripts to reusable data sets for individual test cases
Used SQL to create and query test data
Lead accessibility testing efforts
Worked with other products to ensure smooth integration with ECM
Worked regularly to review Agile and QA processes and suggest improvements
Created and maintained project plan for QA project of the Fraud Management for Card Portfolio
(FMCP) project
Created test strategy and plans for Fraud Management for Card Portfolio project.
Created orientation materials for technical students working on the Educational Value Added Analytical Service (EVAAS)
Created and documented QA processes for EVAAS group
Created load testing scripts for 5000 virtual users for the Tennessee State Report Card 2001-2001 Metro at GlaxoSmithKline
Senior Software Consultant
Coordinated work with testers for the Integrated Project ODS Database (IPO) phase B project
Worked to set project milestones and timeline to IPO Phase B
Wrote Test Strategy for IPO Phase B project following iQMS guidelines
Tested IPO GUI
Tested data load process for IPO product
SOAP, Agile, SQL, Testing, Risk analysis, XML, JSON, REST, Automation, database, oracle, projects plan, Sarah Preston Raleigh, NC 27609 919-***-**** ******@*****.*** 2002-2001 BuildNet
Software Testing Project Lead
Project Lead for Enterprise Integration Application (EAI) project to integrate BraodVision (web software) Portal billing system, Onyx CRM database and Sonic MS (XML messaging system)
Tested BuildNet web site focusing specifically on areas of User Registration, Administrative Roles and User Profile Modification. Worked with developers to refine requirements for Wireless on line purchasing application
Wrote test plans and test cases for the Wireless and EAI and Directory Services projects. 2001-1999 LabCorp
Software Quality Assurance Specialist
Supported Y2K Risk Analysis, Verified that all major items were covered by test cases. Wrote test cases, data model and results models for Y2K System Test. This task was finished ahead of schedule. These test cases were used as model for other testers and used for training of testers at other locations
Gathered requirements and wrote functional specification for new GUI screen for CTM product. Four user groups would use this new screen, Worked with developers to assure that user needs were being met.
Performed analysis of help desk defect tracking, as well as submitting suggestions for improving the help desk procedures. Provided training to other employees to allow them to perform the same type of analysis on additional data
Wrote the risk analysis, system test plan, data model and developed test cases for all subsystems associated with the CTM product for Y2K testing
1998-1999 Data Dimensions @ Bayer
• Short term Y2K work on regulated and non regulated systems. 1994-1998 Fujitsu Network Systems
Software Test Engineer
Provided design assistance and supported testing of several Oracle database, including Problem Management Database, Call Service Report and Technical Alerts Databases
Interviewed user groups and designed PMD in ClearDDTS to enhance user interface and support a wider user base. Worked with the user base to get requirement and determine how best to implement them in the database designed. Tested the database during all phases of development.
Assisted in implemented ISO 9002 standards in the Technical Assistance Center. This included documenting processes and procedures and ordering lab equipment to meet compliance. The Technical Assistance Center was the first in the Raleigh Facility to become ISO 9002 Certified.
Wrote the Database Administrator’s Guide for the Problem Management Database and wrote Fujitsu System Network Management system release documents. The documents received company wide technical and managerial review prior to release to customers. SOAP, Agile, SQL, Testing, Risk analysis, XML, JSON, REST, Automation, database, oracle, projects plan, Sarah Preston Raleigh, NC 27609 919-***-**** ******@*****.***
Trained users on the Technical Alerts System and the proper data transfer protocols for a UNIX environment.
Responsible for tracking and maintaining status on Fujitsu Switch Problem Management Issues, and patch testing issues. Tracked software patch distribution internally and to customer installations. Education
AppScan testing
JAWS Testing
Intro to Agile
TISQA Conference 2014
STAREAST Conference 2012
Introduction to SAS
SOAP, Agile, SQL, Testing, Risk analysis, XML, JSON, REST, Automation, database, oracle, projects plan