Customer Service Administrative Assistant

“If you are working on something that you really care about, you don’t have to be

pushed. The vision pulls you.” –Steve Jobs

EXPERIENCE

**** ******* ************ **********

Salgado Photography and Design Austin TX

Organized RAW video and photography to create manageable and sleek workflow.

Monitored picture exposure by applying quick coloring settings and prepped pictures and video for later grading. Prepared and packaged deliverables to clients.

2016 Outside Sales Representative

Vivint Smart Home Corpus Christi TX

Learned and employed sales techniques to engage and attract new customers to Smart Home technology.

Prospected for quality customers, managed an area for referrals, gave presentations, overcame objections, transitioned, and closed deals beneficial for all parties.

2015 –2016 Administrative Assistant & Video Coordinator UTeach Outreach Austin TX

Provided reliable clerical support including scanning, faxing, and relaying information directly from program director to other people and entities. Reviewed and edited various grant applications for the program for funding to expand.

Utilized my skills in video production to help form the program's social media presence by creating promotional videos for its events and recruitment needs.

2015 Studio Camera Operator & Audio Specialist

Liberal Arts Instructional Technology Services Austin TX

Assisted in the broadcasting and recording of live online UT courses attended by hundreds of students.

Aimed camera according to direction from studio director and relayed information from studio to control room as needed. Also operated sound board to adjust microphone levels and cue sound effects as needed

2014 Teaching Assistant

edX Austin TX

Aided in instruction of hundreds of students across two unique online courses by supervising the completion of course modules by answering student questions, offering helpful resources, and facilitating discussions.

Worked closely with professor and often held the responsibility of communicating student concerns.

EDUCATION

University of Texas 2014-2017

Bachelor of Science in Radio-Television-Film

Bachelor of Arts in Sociology

SKILLS

Contract Negotiation

Client Retention

Referral Generation

Account & Territory Management

Strategic Planning

Customer Service

Statistical Analysis/Excel

Microsoft Office Suite

Adobe Suite

PERSONAL

Vietnamese & American Sign Language

Filmmaking & Photography

Illustration & Design

Social Media

References available on request.

QUOC HUYNH

Houston TX 832-***-**** *********@*****.***

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