Erica Carrasquillo
Assist customers
Chicago, IL 60651
ac1ye1@r.postjobfree.com - 224-***-****
To obtain a challenging position in a medical environment where my superior skills as a billing specialist coupled with my strong work ethic will increase office efficiency, client satisfaction, and generate a greater profit margin for my employer.
Authorized to work in the US for any employer
WORK EXPERIENCE
Assist customers
FedEX Freight - Zion, IL - 2013 to 2016
Zion, IL
Service Center Support
Enter billing for the freight drivers bring in Assist customers with any questions they have that pertain to the freight
Set delivery appointments
Image and index all paperwork received pertaining to deliveries/pickups
File all paper work at the end of the day
Assembly/Line Worker
The Popcorn Factory - Lake Forest, IL - 2012 to 2012 Fixed finished products
Unload containers from crates
Wrap packages using sealing machine
Labeled packages for shipment
Sales Associate
Discovery Clothing - Buffalo Grove, IL - 2011 to 2011 to every customer.
Maintained the floor by organizing: clothing, accessories, shoes, etc.
Making sure every mannequin was dressed properly.
Opened boxes which consisted of new items that need to be tagged, censored and hung up to be put out the next day.
Secretary
POP Manufacturing Inc - Kenosha, WI - 2010 to 2010 Provided prompt and courteous service to customers over the phone.
Mastered efficient phone management skills quickly and was selected as a team leader for training new employees in phone management techniques.
Calling customers to retrieve outstanding balances.
Assisted with accurate data entry for all incoming and paid bills. EDUCATION
Diploma in Medical Insurance Billing and Coding
Everest College - Skokie, IL
2009
SKILLS
BILLING (4 years), ACCESS (Less than 1 year), AUTO INSURANCE (Less than 1 year), CLAIMS (2 years), CLAIMS PROCESSING (2 years)
ADDITIONAL INFORMATION
SKILLS: Medical/Legal/Insurance terminology Insurance claims processing
Knowledge of insurance carrier policies Procedural diagnostic coding
Knowledge of Medicare policies/regulations Billing and collection methods
Knowledge of anatomy, physiology, treatment ICD-9 / CPT coding
Typing/Keyboarding, internet proficiency Microsoft Access/Excel/Word