Active Directory Support
Resume:
Technical Summary/Hands-on Skills:
Help Desk/Tech Support
Product/Software Support
SMS
Azure
Powershell/Exchange PS 2013+
Active Directory/Group Policy
Windows Server (ALL+BETA)
Windows (ALL+BETA)
Linux, Centos, Xandros, Redhat
MAC
Apache
Certified Xerox Support
MySQL
Office/Visio Expert
Sharepoint Administration
Salesforce and other CRM
Web Dev/HTML/Graphics
TCP/IP- LAN/WAN/Wireless
RAS / VPN
DNS Administration
Secure ID Token Access
SNMP
Radius
Citrix, XenApp, XenDesktop
VMware all versions
Hyper-V
IIS
SAN, NetApp, EMC, Veeam
NAS, iSCSI, NFS
Jira
Spiceworks Products
Backup Systems/Tape/NAS
SQL/Database Admin
Remedy/Trackit/Zendesk
Sonicwall
Firmware changing
Disaster Recovery Planning
DataCenter Migration
Solarwinds, Orion
Ghost
Professional Employment:
For the past several years I have been an IT Consultant doing projects and contract work for various companies and individual entities like, DWFritz, Qorvo, Xerox, MTI, and others.
Martin IT Consulting: Portland Metro, Oregon
Jan 2012 - Present
●Providing IT support to small business and end users in the Portland Metro areas.
●VPN and RAS Support/Secure ID Token access.
●Complete LAN/WiFi Planning and Setup/Installations
●Cloud integration for small offices
●Internet/Website support, including DNS records, hosting, etc.
●Computer Builds and Troubleshooting
●Datacenter Maintenance and projects
●Active Directory administration
●Full domain support including DNS/FTP access/Sub-domains
Oregon Catholic Press: Portland, Oregon
Network Administrator, Nov 22 2010 – Jan 27 2012
●Provided backup/tier 2 desktop support for over 500 users running WinXP, 7
●Upgraded VMware environment from 4.0 to 4.1, to 5 including hosts and all VMs
●VPN and RAS Support using Secure ID Token authentication
●Managed IIS and Apache Servers, internal and external DNS management
●Upgraded SharePoint 2007 to 2010, provided support and training to user base
●Migrated/Upgraded Radius Server from 2003 to 2008 Server
●Maintained software and firmware versions on Switches and Routers
●Re-designed backup system for entire environment using Symantec Software and NAS
●Provided support and administration of Exchange Server 2007 and Active Directory/LDAP
●Created several new VM Servers for use in production
●Performed P to V Migrations of servers for use in production
●Provided infrastructure support for Web and Core teams, Remote Access/RSA Secure
●Provided on-call support 24/7 to entire company in a 1/5 rotation
Sperry Van Ness/Guardian Management: Portland, Oregon
Information Technology Manager/Senior Network Administrator, October 2008 – November 2009
●Helpdesk/Tech Support end user support via phone, email and in person, 400+ users
●Migration of 2 Domain Forests using Server 2003 and 2008 in VMware.
●Migration of Exchange 2003 to 2007 and merging both domains to a single exchange cluster within VMware.
●Active Directory Administration and Management
●Exchange Administration and Management
●Administration and Management of NetApp Array, added new Shelf
●Administration and Management of VMware Servers
●Administration and Management of SAN using NetApp Technology
●P to V Migrations
●VPN Support/Blackberry/RSA Secure
●Maintaining Remote site VPN connectivity and support
●File Server Migration completed with zero data loss or downtime.
Pacific Seafood: Clackamas, Oregon
Network Administrator, September 2006 – June 2008, Clackamas Oregon
●Supported all systems, 24/7.
●Active Directory and Exchange administration.
●Created new 2008 Servers on Dell hardware and Virtual Machines using VMware and SAN technology.
●VPN Support/Blackberry/RSA Secure
●Maintained SAN/EMC
●Maintained software and firmware versions on Switches and Routers
●Involved with several deployments/complete site upgrades.
●Set up and maintained new Sonicwall Devices for VPN connectivity between sites and set network policies for company-wide internet and VPN access.
●Created new interface and rebuilt back end for Solarwinds ORION monitoring system.
●Created new Ghost images to be used in all desktop PCs
●Created technical documentation for all of the processes and systems.
●Created Disaster Recovery plan for all sites/nationwide.
Freelance/Various Contracts/Admin and Migration Work
Systems Support, November 2005 – August 2006, Portland, Oregon
●Worked with the Systems Support teams in daily support of Windows XP Desktops and Laptop Systems and migrated those systems to a new domain.
●Worked with Network and Server teams to resolve system issues and implement new systems like Exchange and AD.
●Installed/configured/supported Tivoli clients on workstations.
●Supported Remote access, RSA/Token, VPN, and Citrix Connections.
●Used Symantec Ghost software to create new images for deployment of new desktop and laptop PCs.
●Active Directory and Exchange administration.
●Domain email and DNS Configuration
Molalla Communications
Network/Server Admin/Systems Support, June 2005 – October 2005, Molalla, Oregon
●New systems integration (web-based), Administration, and maintenance of a Windows based network and all network applications.
●Active Directory and Exchange administration
●Maintained software and firmware versions on Switches and Routers
●Setup new APC Rack Systems for new backup power equipment.
●Worked with RedHat systems and applications that ran on those systems.
●Maintained a backup system using Veritas software for internal windows directories/file server directories.
●Created new servers for various uses including SQL database servers (syslog-NG), Linux cache servers, and Windows application and file servers.
●Provided internal support for all internal users including remote connectivity/mobile devices.
●Provided ISP support for external users at the tier 3 level.
Providence
November 2003 – May 2005, Portland, Oregon
●Systems Support/Helpdesk
●VPN/RAS and SecureID Token Support for all users.
●Supported all Providence Health Systems and Health Plans applications, Terminal Server and Citrix.
●Troubleshooting all desktop and network connectivity issues, Remote desktop (sms), VPN, RSA Secure.
●Supported several network applications accessed via Citrix. Supported/used Veritas software to restore lost data on workstations.
●Supported Mobile Devices/Blackberry
McAffee
November 2000 to March 2002, Beaverton, Oregon
●Tier 3 Corporate Support/Software support to corporate customers worldwide.
●Supported all security software suites.
●Specialized in Network security software and policy enforcement (EPO).
●Trained in Network Security, worked directly with development to engineer new, proprietary solutions for specific customer needs.
●Provided Internal training of other technicians worldwide on our products, and how to train new technicians on those products, including creating training material from scratch.
●Worked directly with and/or in QA, to help test new product release/rev, in several different languages.
●Built internal/external FTP and http servers, and administered them.
●In charge (webmaster) of worldwide tracking website that monitors and alerts NAI of all virus activity (VORT) (Virus Outbreak Response Team).
●Created new graphics and html/java/PERL scripts for Intranet.
●Trained other team members on server setup/creation/maintenance.
Education and Training
●Certified Xerox Support (12 Certificates)
●Beta-Testing for various companies’ software, Microsoft, VMware, Google, Symantec (ongoing)
●SharePoint 2010 Administration Training completed at SQL Soft in 2011
●Cert Training at LTS Computer Training Center for MCTS (Windows 7) and MCITP (Windows Server 2008) specializing in Active Directory, SQL, and Security.
●3 years coursework completed towards Bachelor of Science Degree in Information Technology at the University of Phoenix….(in progress).
●SQL Soft, MCSE Certification Training (2000), SQL Soft.
●A+ Certification (2000), Stream On-site Training.
●VMware Training (2009), VMware On-site.
●Citrix Administration Training (2008), SQL Soft.
●McAfee Security Training (2001), McAfee on-site.
Darin Martin 503-***-****
ac1yaz@r.postjobfree.com
Mailing Address: PO Box 413, Tualatin, Oregon 97062
©Darin Martin – 2017
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