Customer Service Rep

Katy Pavon

***** *** ******** **

Houston TX, *7073

Tel 832-***-**** or 832-***-****

Email: *************@*****.***

Job objective: bilingual, seeking a full time position in which I can utilize my knowledge and skills.

quick learner and a very hard worker.

Education: Nimitz High school, High School diploma - Aug 2004- May2008

Experience:

Texas Farm Bureau (ISR) March 2017-Sep2017

COLLECT HOME & AUTO PAYMENTS

CHECK PENDING FILES

POLICY ACTIVITY DAILY CALL LOG

CALL DELINQUENTE CLIENTS & MEBERS

RUN AUTO QUOTES

ANSWER PHONES

ASSIST CUSTOMERS

SET UP APPOINMENTS FO AGENT

(Amr) AMERICAN Medical Transportation May 2016 –Oct2016

Set patient transportation for pick up and drop off

Verify patients doctors appointments

Customer service rep bilingual line

Ace Cash Express Dec 2015- APRIL 2016

CUSTOMER SERVICE REP

ACCEPT PAYMENTS FOR BILLS

Cashing checks,money orders

Conns ware house - Sep2014-DEC-2015

CUSTOMER SERVICE Rep

Dispatch

answering phones

Set up drivers delivery routes

Verify with customer merchandise was perfectly installed delivered and set up if necessary.

South West Forklift - April 2014- Sep2014

Customer service rep

Assistant

Mainly answering phones

AZ-AUTO INSURANCE - March 20013-2014

CUSTOMER SERVICE REP

GIVE CUSTOMERS INSURANCE QUOATES

RECIVE PAYMENTS

Handle all incoming calls /customer service

VIP Barbershop - May 2011- Dec 2012

Front Desk/customer service

Receive payments

Schedule all appointments

Maintain and clean waiting area

Wendy’s - Aug-2010-May2011

Cashier /customer service

Take customers’ orders

Prepare orders

Clean

Burlington coat factory - Jan-2009 - Jun2009

Cashier ring up customers

Customer service

Organize clothes

Bilingual

Quick Learner

Spanish Native or bilingual proficiency

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