Technical Support Computer

Curriculum Vitae

Of

PHUMLANI S’KHUMBUZO MKHIZE

PERSONAL DETAILS

Title : Mr

Surname : Mkhize

First Names : Phumlani S’khumbuzo

Date of Birth : 21TH December 1990

Identity Number : 901-***-**** 081

Gender : Male

Marital Status : Single

Nationality : South African

Home Language : IsiZulu[SPEAK, READ & Write]

Other Language : English [SPEAK, READ & Write]

Criminal Record : None

Driver’s Licence : Code 10 [C1]

Hobbies : Reading Books & Driving

CONTACT DETAILS

Postal Address : P.O. BOX 9917 / 11

Ermelo

2351

Residential Address : Khayelisha Area

Ermelo

Contact Number : 072-****-***

E-mail Address : ********@*****.***

PERSONAL SUMMARY

A bright, talented and ambitious IT support technician with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that the quality solutions meet business objectives. possessing a good team spirit, deadline orientated and having the ability to organise and present complex solutions clearly and accurately.

PERSONAL ATTRIBUTES

Self-Confident

Organisational

Problem Solving

Team Player

Approachable

Full of Initiative and

Very Loyal

KEY SKILLS AND COMPETENCIES DEVELOPED

Planning and Organizing

Computer Skills

Excellent customer facing, communication and rapport building skills.

Thorough understanding of computer and networking concepts.

Physically fit, able to work in confined spaces, crawl and lift heavy objects.

Able to prioritize in a complex, fast-paced environment.

Willing to work flexible schedules / shifts.

EDUCATIONAL QUALIFICATIONS

Name of School : King Dinuzulu High School

Highest Standard Passed : Grade 11

Subjects Passed : IsiZulu Home Language

English First Additional Language

Mathematics

Life Orientation

Geography

Life Sciences

Physical Science

Year Obtained : 2010

OTHER QUALIFICATION

Name of Institution : Gqikazi FET College

Certificate : General Education and Training

Year Obtained : 2015

Work Experience

Organisation : Green G Technologies

Position : IT Support Technician

Duration : 2015 to 2017 July

Reason for leaving : End of contract

Responsible for the installation and maintenance of IT equipment including printers, scanners and workstations. Supporting customers using remote access technologies and also by visiting client sites.

oInstallation and support of telecommunication equipment.

oMaintaining a log of all problems detected and system backups.

oWorking closely with software suppliers to resolve operational issues.

Responsible for supporting: Windows XP /Vista/Wiindows7, 8, 10 /MS Office 2007, 2010, 2013 & 2016, Active Directory management exchange 2007,Small Business Server 2008/2012/Windows Mobile, Backup Products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet.

Technical Support Workplace Simulation Induction, Orientation and

Team work.

Plan to build or assembly a computer from scratch

Build or assembly a computer using computer components

Deliver and Install computer equipment’s with a printer to the client site

Computer Sales, Upgrades, Repairs, Virus Removal, Data backup, CCTV Camera, Networking.

Binding, Email, Laminating, Scan Fax Send / Receive, Typing, Colour Printing, Colour Copy, Receiving incoming calls.

References

1. Name : Mr M. Mpanza

Relationship : Student [@Gqikazi FET College ]

Contact Number : 073-****-***

2. Name : Mr. S.S. Sthole

Relationship : Manager [@ Green G Technologies ]

Contact Number : 079-****-***

Contact this candidate