MARC SHARE

**** ******** **** # *** 818-***-****

La Crescenta, CA 91214 ac1y7e@r.postjobfree.com

Enterprise Program/Project Manager

Organizational Transformation & Change Management Delivery Manager

Customer focused top-performing Program & Project Management professional with 20+ years of experience in highly visible, mission critical projects & programs for industry leading global clients. Proven ability to manage & influence senior leaders, stakeholders, & business unit leadership supporting development of agile teams delivering initiatives on time & under budget. Technical skills coupled with strong business and communications abilities. A self-motivated leader with a passion for developing collaborative workgroups that consistently realize value propositions, exceptional customer experience and overall project, program and corporate success.

Areas of Expertise

Extensive Program/Project Management Experience

Transformation & Organizational Change Management

IT/PMO Governance Development & Management

Data Center Migrations/Transformation

Cloud/SaaS/PaaS Transitions/Transformation Delivery

Integration & Delivery Management

Conversion & Migration-Requirements & Gap analysis

Client Engagement Management

Business Process Analysis, Design and Development

Budget/Resource Planning & Forecasting

Leadership & Communication Mgmt.

(C-Suite, Senior IT & Business Mgmt., Technical)

Professional Experience

ISD CONSULTING (Contract Program/Project Management- Client Project Listed Below)

Toyota-Program/Project Management-Data Center Migration & Organizational transformation 10/2015--Present

Toyota Big Data Strategic Transformation -PM for Toyota Big Data Architecture & Infrastructure Group

oDesign & Planning for Hybrid Cloud, SaaS/PaaS Big Data/Data Lake Transformation

oArchitecture & Design, Development & Deployment, Organizational Change Mgt

Big Data & BI

Data Lake Integration

Meta Data Mgmt. Security, Data Mart

Automation & Orchestration Tools

Self-Serve Provisioning, data Analytics, Self-Serve BI Tools

oGovernance & Process, PMO Program Gate & Budget Management

Program Governance, Big Data Engagement Model

Master Data Management/Enterprise Data Mgmt. & Governance

Provisioning & Multi-Tenant Engagement Process and Governance

Organizational Transformation Communications Planning & Execution

Orchestration Governance & Process integration

Resource & Vendor Planning & Management

oPublic/Private Cloud Integration (Azure/AWS/On-Prem)

Security, Integration, Governance

Migration/Conversion Planning & Requirements

oGap & Requirements Analysis ( as-Is To-BE)

Governance & Compliance

Master Data alignment/Management

Integration (Data Sources, Consumer/Provider)

Analytics & Reporting

End-User Experience & Knowledge

HQ & Data Center Relocations & Migrations Program

oled Successful POC & Delivery Conversion to Converged infrastructure (VCE) POC

Platform Application transformation/consolidation, migration & Delivery

DW/BI-Oracle, Informatica, OBIEE, Hyperion, Cloudera Conversion/Migration

IT Provisioning Consolidation (CliQr, Snow, Build Farm Automation/Orchestration)

oProduction & Scheduling systems consolidations & Migration

oPMO Transformation/Alignment support

oUser Process Re-Engineering & TRAINING

oOrganizational Change Management

Process Assessment

Integration delivery alignment

governance

EMC/Capital Group- Contract Project/Program Manager- Security Remediation & EOL Migration 4/2015 –10/2015

Data Center Migration Project Planning & Delivery of successful migrations

oTransformation NetApp 7Mode to NetApp CDOT/ Hybrid CLOUD:

Process Re-engineering and Documentation for Data Storage Transformation.:

new Governance, Security integration

Name Space Data Transformation, Provisioning

Data Restructuring Training, Methodology & Execution

Stratasys/Stratasys Direct Business Process Systems Merger Integration Program 10/2014- 2/2015

Delivered ‘One Stratasys’ to customer’ aligning with M & A strategy to “create the leader IN THE 3-D Printing”

oPlanned & delivered successful process & Technology integration:

3 one ERP/MRP Systems into a consolidated ERP (Order to Invoice) process. Components included:

CRM (Salesforce) consolidation and integration with OTF

Service Desk/Support System Integration- (OS Ticket, Service Wise, Service Now)

Process Re-engineering and alignment-Order to Fulfillment

ERP, Manufacturing & production systems & process alignment;

oSupported cross-organizational stakeholders teams developing Day 1 requirements, DESIGN AND execution plans as well as strategic ROADMAP FOR 60, 180, & 1 year objectives including:

Planning, Governance & delivery of IT/IS Business Systems, Infrastructure and process

NetApp Cluster Mode Delivery Excellence Program Manager, (NetApp/Norwin Contract) 2011 - 2014

Developed & Delivered- Clustered Data ONTAP (CDOT) Delivery Excellence/Transition Program:

oReduced deployment timelines, level of effort and overall labor savings and increased customer satisfaction.

oDeveloped Delivery Framework, Governance & Communication guidelines & collateral;, (NetApp PS, Channel Partners, Strategic Partners)

oSupported a cross-organizational ‘Team of Experts’ for driving the program

oDeveloped/delivered CDOT Delivery Excellence Business Process/Gate review ensuring project success

Solution Design supporting Transformation to new storage paradigm assuring successful deployment and exceptional customer satisfaction.

Developed detailed Requirements & Planning governance structure and processes

Developed Delivery Excellence Processes & Collateral supporting:

Requirements & Specifications Documentation & validation & technical review process

Standardized Delivery Execution Documentation, Project Plans/Schedule, Resourcing Model

Implementation & Operational Readiness, training & operational transition

oOutreach/presentations & socialization to NetApp senior leaders fostering strategic support for adoption.

oEstablished Critical Milestone & Performance Management & Dashboard reporting process (technical & business)

PM for Multi-Site/Multi-BU Cisco Data Center Consolidation & Immortal Storage Initiative (NetApp Contract) 3/2013- 12/13

Complete new DC infrastructure supporting move to DataOnTap (CDOT) “Immortal Storage” model

oNetworking, Storage, Security Integration & Migration

oIntegration of CDOT API with CISCO IDM/SSO internals

Technicolor- SOD (Storage on Demand) Project-/Program Manager (NetApp Contract) 9/2011 – 6/2013

Project Manager- Storage on Demand- Planning, Implementation & Delivery

oManaging 1PB of storage migration and Tier 2 Partnership with Technicolor

Discovery, Design, Process Re-engineering & Migration planning-1PB of data and supported devices

Delivered portal design for external customers/partners (i.e. Disney, DreamWorks, Pixar, Ogilvie & Meyers, etc.)

Sr. Management & Business Partner customer presentations, budget/resource planning.

Process assessment/review/re-engineering, Design & Planning

Disney Entertainment-Project Manager (NetApp Contract) 9/2011 – 12/2011

Pilot Program for NetApp’s first deployment of Engenio Media Storage systems

oJust Acquired product line, no internal knowledge or expertise

oCritical hi-speed/high-capacity for Disney Video

oWorked with Disney team to create testing and deployment plan to complete project ahead of schedule

Amgen Data Center BUILDS Out/Migrations Project Manager, (ForeSight Systems Contract) 2010 - 2011

oDelivered 2.75 M savings (Y1&2) for Amgen by successfully managing reacquisition of previously outsourced infrastructure

oLed team driving delivery of requirements specification, analysis & design:

End-to-End Information systems infrastructure 3 Complete Data Centers

2PD of storage, 450 physical servers, and 2900 virtual hosts

Complete new Network Infrastructure,

oSSO & Security Process re-engineering - SAP/ERP System Migrations, Process & Workflow re-engineering

COMCAST Inc. / (NBC Universal) M & A Technology Integration TEAM (Crescent Contract) 2010

Comcast Entertainment Group 5/2010–10/2010-Program/Project Manager-Infrastructure Integration Program)

oWorked with leadership to develop delivery plan for” Day One” initiative across Comcast & NBCU.

oPlanning, strategy, tactical approach & Business Process re-engineering for Post-Merger/Day One Operations

Assessment for comprehensive delivery of systems consolidation & integration for Day One

Data Center- hardware, software and training requirements

Required cross domain accessibility for Exchange for unified email access

Development of Custom connectors/App Integration customer facing interfaces

oERP/HR Module Engineering Cross-Domain for Day One Personal Access

MICROSOFT - SENIOR Project Manager 2008 - 2010

Full accountability for project delivery. Develop business requirements; delivered new software systems.

Managed execution of seamless 35K Win7 rollout for Early adopter client

Served as leader of the Target Pursuit Team for successful RFI response/ bid: $22M contract- San Diego Association of Governments

IDM planning; 30 custom SharePoint portal interfaces; app integration for mobile access to Justice Department systems

VIDERE CONSULTING PARTNERS (Director-Operations & Delivery/Principal PARTNER) 2005 - 2008

Consultancy focused on delivery of ITSM, Business Process, and Dashboard Solutions. Led Strategic Planning & Alignment workshops, Organizational Transitions, and OCM planning. Value-add consulting & solution delivery services assisting clients to maximizing IT benefits and create more proactive and agile organizations, while increasing operational stability, reducing outages and maximizing ROI.

Client: Bank of the West, Engagement: ITSM and Dashboard Consulting 2007 - 2008

Discovered, designed, and deployed PureShare IT Service Management digital dashboards for Bank of the West

oEnabled real-time status tracking, RCA for mission critical Business Process systems

oReduced response and restoration times 80%

Client: Union Bank, Engagement: ITIL/ITSM CMDB Delivery POC Consultant. Facilitator, 2007

Delivered consultative services and facilitated strategic planning workshops for ITSM for Union Bank.

Incorporated resolution ITIL best practices and monitoring tool to reduce outages by 34%, Reduces restoration time by 79%

Client: Qualcomm Engagement: Mediaflo Pilot Program Consulting, 2006 - 2007

Designed, developed and delivered robust status and executive leadership dashboards for BI management

Delivered App allowing real-time addition of new data sources for dashboard presentation

Delivered Point & Click reporting interface

Delivered Rapid Deployment Business Process cutting estimated implementation costs & timeline 70%,

Real-time monitoring & mgmt.

48 go-live Tower Site deployment process; Dashboard integration

SYMMETRICAL SOLUTIONS 1995 - 2006

SCE Enterprise Information Management Project Manager, 2005

Architected Data Governance Strategic Plan and Organization

oWorking Directly With IT Senior Leadership to Gain Support & Sponsorship for Multi-million $ Project

Program Design and Workflow Development

Business Case and Budget Management (17 Million)

oDesigned/Developed Data Cleansing, Consolidation and Quality, Management Workflow & Systems

oDesigned/Deployed Governance, Arbitration and MDM System Integration process

SCE IT Business Alignment Initiative Project Manager, 2001 - 2006

Directed the PMO/IT Leadership Strategic Planning Group for the 5-year IT/Business Alignment Initiative

SCE Data Center Optimization Program Project/Program Manager, 2000 - 2005

Provided project management for 4 projects within the Data Center Optimization Program

Oversaw Windows, UNIX, and Mainframe consolidations, delivering savings of $40M over 5 years

Amgen / Nucleus Pharma Implementation 9/1999 -6/2000

Managed Amgen implementation, extensive customization for proprietary compliance software vender.

Education & Training

Bachelor of Science, Business Management, Western Governors University (12/2017)

Foundation Certificate, IT Service Management/ITIL

Certified Project Management Professional (PMP)

Certified MIDI Programmer (Dick Grove Academy)

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