Customer Service Representative

*** ********* ***** *.*. Box *** Ashley, Ohio ****3

407-***-****

***.***.***.**@*****.***

Ashley Fowler

Objective

Secure a job that allows me to use my time management and organizational skills as well as my customer service, communication and problem-solving skills.

Experience

04/2017 – 08/2017

Amazon

Virtual, Ohio

Virtual Customer Service Representative

Provide customer service to phone, email, and chat contacts.

Identify customer issues and find the best solution for each individual.

11/2013 – 05/2016

Max & Erma’s

Columbus, Ohio

Server

Use active listening skills to take guests order correctly

Provide information to guests to aid in decision making

Use organizational and multitasking skills to provide prompt and consistent service to every guest.

04/11 – 11/13

Pizza Hut

Mount Gilead, Ohio

Manager

Resolved customer complaints

Promoted teamwork to ensure the shift ran smoothly

Kept track of daily numbers using spreadsheet software

Education

09/03 – 06/07

Mount Gilead High School

Mount Gilead, Ohio

High School Diploma

Jobs for Ohio’s Graduates, Career Based Intervention

References

References are available on request.

Contact this candidate