Engineer Active Directory
Resume:
Jorge M. Velasquez
Carteret, New Jersey 07008
********@*****.***
Objective
Obtain a challenging position with an aggressive provider who will challenge me to demonstrate my knowledge, skills and create room for professional growth. I am searching for the right opportunity with an employer that recognizes me as an asset to the organization and allows me to engage my various abilities to encourage the company’s success
Certifications:
Hewlett Packard certification, A +, IBM Certified, Certified as Digital Test Technician, Microsoft Certified Professional MCP, Completed courses in Windows Server 2003/2008 Active Directory, Windows NT Server/Desktop, and TCPIP.
Methodist Hospital, Brooklyn New York
Independent IT Consultant 8/15 to Present
Hardware/software support for Dell, HP desktops and Lenovo Laptops with Windows XP /7
Update all assign Trouble tickets via Remedy Application
Provide one on one technical support.
Provided assistant with network account problems.
Provided Client support on site and off site locations.
Installation and configuration of wireless network card.
Re-image New Windows Terminals and Desktop
Mapping, configuration and troubleshoot all network Printers.
Chanel, Inc.
Independent IT Consultant, New Jersey 2/12 to 2/15
Provide hardware/software support for Dell desktops and Lenovo Laptops
Provided assistant with network account problems.
Provided Client support via Remote Access using VNC/PC Anyway.
Installation and configuration of wireless network card.
Installation and Configuration of Blackberry and IPhone
Installed, Repaired, Peripherals HP and Canon printers,
Migration over 500 workstations from XP to Windows 7.
Swiss Re America Holding Corporation, New York, NY 9/97 to 2/10
Senior System Engineer
Installation and configuration of new computers, printers and peripherals. Migration of over 700 workstations from NT to XP.
Troubleshoot, repaired, inspected, installed and maintained all brands of computer equipment and printers, including system integration, hardware and software upgrade
Troubleshoot, diagnose and correct connectivity issues arising from all possible remote locations including any other Swiss Re Americas offices, hotels and private homes using a variety of means of reaching any system...
Perform Network support, Windows NT server, Build and support windows 2003/2008server’s and general support of clients. LAN administrator for Philadelphia, Atlanta, San Francisco, Boston, New York City
Soma Technologies, New York, NY 2/95 to 3/96
Senior Field Engineer
Troubleshoot, repaired, inspected, installed and maintained all brands of computer equipment, including system integration, hardware and software upgrades. Provided technical assistance to users by investigating and resolving computer software and hardware problems. Setup and configured the LAN environment by wiring for cable connections to the HUB and routers. Maintained hardware inventory and documentation library.
Uni-Data & Communications, Inc., Flushing, NY 7/92 to 10/94
Field Service Engineer (Chase Manhattan Bank, NY & CT Branches)
Installed and configured workstations for MetroLan Novell Network connectivity, including software and hardware installations. Troubleshoot IBM PS/2 Micro channel computers, IBM Lexmark and Craden printers. Performed monthly backups of all workstations. Setup and configured to TIA/EIA specifications the wiring for cable connections for Nynex Televideo conferencing. Provided technical assistance to users by investigating and resolving computer software and hardware problems.
Morgan Stanley/Granada Computer Services, Inc., New York, NY 6/87 to 2/91
Customer Support/Field Engineer
Hired, trained and supervised a staff of eight Help Desk support professionals. Installed, repaired and maintained IBM, DAVOX terminals, controllers, and Xerox printers.
Somocraft, Inc., New York, NY 2/85 to 6/87
Bench Technician
Staffed and supported the Board of Education in all areas of computing, including the installation and maintenance of Apple computers. Diagnosed and resolved hardware malfunctions.
EDUCATION:
Certificate of Completion, SCS Business & Technical Institute, New York, NY, 1987
Professional Certifications/ Course completions
Computer/software and Hardware Skills
Windows XP, Windows 7
Lotus Notes 8.5 and lower
Lotus 1-2-3 for Windows
Windows 2003/2008 Server’s and Active Directory
Blackberry Desktop Manager/BES Server
Symantec PC Anywhere,
VNC Viewer
Remote Desktop Connection (MSTSC)
Printer Support: HP, Canon, and Xerox
MS DOS/Windows 3.1 WFW, Win NT
MS Office 97- 2007, 2010
Norton Antivirus, MacAfee, Webroot
Windows NT Server’s 4.0
Cisco VPN, Cisco IP Communicator, Cisco Jabber
Citrix
Printer Connections Utility
Adobe Professional
Howard Medication Card
Reference: Available upon request
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