Jessica Desvigne
**** ****** ***** **. ******* Tx, 77045
*************@*****.***
Objective
Detailed oriented, driven and creative individual seeking a position that will challenge and utilize experience, credentials, and willingness to learn in reaching companies goal.
Skills
• Good customer relations background
• Six months or more experience in a call center environment
• Ability to operate model 5000 copy/collating mailroom procedures
• Good filing and organizing skills, Data Entry
• Experience in handling confidential paperwork
• Ability to take accurate phone messages and deliver messages promptly
Employment History
Discount Door Mechanic. 2013-2015
Call Center Representative
Worked as customer rep. Making outbound and inbound calls for company.
Completing invoices and keeping record of client’s information.
Light data entry, cash handling, and appt. Setting for dispatching Door Techs.
Guardsmark Security 2012-2013
Security Officer
Secures premises and personnel by patrolling property; inspecting buildings, equipment, and access points; permitting entry.
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures.
Completes reports by recording observations, information, and surveillance activities; obtaining signatures. Contributes to team effort by accomplishing related results as needed.
American Red Cross 2011-2012
Ambassador- ParkWest Staffing
Meet and greet each client that rode the 15-passenger bus.
Served as the key role in assisting the elderly and disabled clients that use our service,
Assist with all luggage or bags that they may have aboard.
Make notes of any significant changes with any of our clients that participate w/ service.
First Transit Metro Lift 2008-2009
Operator
Transported clients daily to and from Dr. appts. And other places scheduled.
Safely operated a 15-passenger bus.
Responsible for safely strapping down wheelchair clients and making sure everyone was in a seat belt correctly.
Offered the best customer service possible and followed all procedures to ensure safety.
Certifications
Non-Commissioned Level I and II Certified
CPR-AED
Education
Diploma Earned
Mission High School
References
Upon Request