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Customer Service

Location:
Maryville, IL
Salary:
Negotiable
Posted:
August 21, 2017

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Resume:

OBJECTIVE

WORK EXPERIENCE

Merchandiser

April 2011 - present

Home Depot - Masterpiece Flower Company LLC Edwardsville, Illinois

Responsible for unloading and maintaining (ie: watering) all products from Masterpiece Flower Company LLC and other vendors as needed. Create, replenish and sign displays. Maintain plan-o-gram integrity. Assist supervisors with administrative tasks including, but not limited to, toss reporting, physical inventory counts, etc. Traveled between 5 Home Depot stores. Responsible for assisting store customers, co-workers and vendors with professional and courteous customer service. Reported expenses and accessed payroll information securely.

School Bus Driver

July 2006 - August 2008

Laidlaw/First Student Transportation Collinsville, Illinois

Bus Driver: Safely drove K-12 students to and from school Monday – Friday. Attended monthly Safety Training and Basic First Aid classes. Completed daily operating inspections on school bus before and after school. Maintained cleanliness of transportation vehicle.

Relief Aide

August 2005 - August 2008

Dorris Intermediate School Collinsville, Illinois

Relief Aide: Supervised students during recess periods in the morning, noon, and afternoon. Helped with students’ supervision in the cafeterias, bathroom and hallways of the building.Disciplined children with referrals when the rules were not being followed.

Computer Operator

October 2005 - January 2008

Belleville Memorial Hospital Belleville, Illinois

Computer Operator: Data entry as needed. Provide support with passwords, FAST Forms, daily scheduled input and print-outs. Performed physical replacement of computer hardware, printers and terminals. Attended yearly HIPAA Law Training.

Assistant Network Administrator

November 2002 - June 2005

Naval Submarine Medical Research Laboratory Groton, Connecticut

Provided consultation and tech support outside contractors in aspects of AIS,

operating systems, system capabilities, configurations management and network support, LAN Cabling, daily backups of server information and help desk support. Maintained, analyze, troubleshoot and repair computer peripherals. Installed, configured and troubleshoot hardware. Load, upgrade and maintain software applications. Participated in computer training classes.

Information Systems Technician 2nd Class

October 1990 - November 2002

United States Navy

Transmitted, received and processed all forms of telecommunications using state-of-art multimedia technology. Operated, managed and controlled telecommunications transmissions, computer networks, terminals and processing equipment. Installed local area networks. Provided communications security. Transmitted, received, and processed all forms of telecommunications through various media. Operated, monitored, and controlled telecommunication transmissions, reception, terminal, and processing equipment. Performed operational tests and required adjustments.

Performed maintenance on antennas. Followed directives regarding modes and frequencies. Recognized and reported interference and jamming. Maintained records and directives. Utilized equipment operating manuals.

EDUCATION

Associate Degree, Grapic Communications,

January 2010 - December 2011

Southwestern Illinois College Maryville, Illinois



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