Customer Service Office

Jennifer Fortney

**** ****** ***, **** ***** VA

***********@*****.*** 757-***-****

Objective

A multi-tasking individual who works well under pressure. An individual who is a fast learner. Great in regards to working with the public. A team player who is always willing to step in and help when needed. A person who works well individually or on a collaborative basis. Experience

Cracker Barrel 2001-2010

Server, Trainer, Hostess, Expeditor, grill Cook, prep cook

Served Tables in a fast-paced high pressure environment

Seated guests and ensured they were satisfied with their visit

Trained New Hires and Ran New Hire Meetings

cooked large quantities of food and worked individually to get the job done

Worked as the Liaison between the kitchen and the waitstaff Verizon Wireless 12-20-2010- 06-15-2016

Sales, Tech Support, and Office Work

Great customer service

Ensure that every customer get the attention they deserve.

Ensure that the office is running smoothly

Helping to ensure everything in inventory

I have assisted in many different kinds of tech support ranging from phones, computers, and the internet.

I am proficient in all thing Microsoft

. Responsible for all administrative specs

. Answering multi-phone lines

. Filing all paperwork

. Responsible for running the office

06-15-2016-Current

I am currently a Stay home mother.

I would have went back to work sooner, but unfortunately my son was in an accident and I needed to be available for him.

Education

Thomas Nelson Community college January 2010

Majoring in Human Services

Emphasis in Sociology, substance abuse, psychology.

Minor in administration support technology

. Real estate classes 2016

Skill area

Microsoft office

Extensive experience with customer services

Strong communication skills and customer focus

Excellent verbal communication

Relationship/team building

I am a fast learner

Commitment to quality and service

Familiar with proper food and beverage handling procedures

Committed to 100% client satisfaction

10+ years of restaurant experience

Perform well in high-demand, fast-paced environments

Problem resolution

Excellent organization and coordinating skills

6 years in in the technology field

Continued knowledge of the fast moving technology

Understand the importance of keeping information very secure

. Multi-phone line.

. Running an efficient office

Contact this candidate