Noormohammed Budhan Shaikh

RETAIL OPERATIONS SALES MANAGER

Client-driven, quality-focused retail manager with proven track record of top performance

Retail leader with profound and broad expertise in every aspect of store management. Critically evaluates and minimizes operational costs in context of store profitability. Creates and promotes caring customer service program for entire staff. Coaches every employee toward individual goals. Establishes retail environment that encourages positive customer experience and promotes realization of sales targets.

Core Knowledge and KRA Skills

Customer service

Strategic Advantage through customer service, Customer evaluation of service quality, the gaps Model for

Improving retail service quality, knowing what customers Want, The Knowledge Gap Setting service standards

The standards gap Meeting and exceeding service standards, the delivery gap communicating the service Problem

The communications gap Service recovery.

Store Layout, Design and visual Merchandising

Objectives of a good store design Store Layout, Space Planning, and Merchandise Presentation Techniques

Atmospherics.

Employees Managing

Recruiting and selecting store employees, Socializing and training new store employees, Motivating and Manage

Store employees, Evaluating store employees and providing feedback, Compensating and rewarding store

Employees, Controlling costs.

Primary Objective

Sales to Customers and ensure maximum satisfaction & offer quality services to existing & and

New coming customers and maintain post purchase experience.

Financial Accountability

Involved seasonal and yearly category merchandising and related plans. Works closely

With Retail merchandisers for better sale through impact, and also ensure that the weekly replenishment process is

On track for higher week on weak growth.

Communication

Communicates & discussed weekly performance, trends, and selling patterns with brand

Partners, offers solutions on deficiencies and/or opportunities to maximize performance. Keeps team apprised of

Category, Sub-Category, and Fine line Performance.

Analysis

Responsible for all required category, sub-category level analysis and/or working with internal category

Management team to obtain data. Also responsible for doing category space analysis, and makes

Recommendations accordingly. Measures performance and sell thru of Seasonal categories and promotional

Events.

Stock Management through

Merchandise Receipts Processes, Stock Movements.

Returns from Customers

Exchanges & non-exchanges, and R.T.V s (Return to Vendors)

Manpower Management

Training & development for staff .Staff availability and discipline

Brand Assets Management & Promotions

Discount Management/based on competition market planning & Discount Promotion.

Revenue Generation

Achieves Sales targets, Keeps costs low by budgeting the expenses.

Professional Experience

Reliance Footprint Westendmall Reliance Smart Aundh Pune, Store manager, since Jan-17 Till Date

Footwear & Accessories MBO outlet 1927sqft.SIS Concept

Mother care (DLF Brands Ltd), City Mall Ghatkopar Mumbai, Store manager, since Aug-2011 Nov-2016

Garments, Footwear & Accessories Exclusive Outlet 2500sqft.Stand Alone Concept

Lifestyle Pvt Ltd (Landmark Group) Kalyaninagar Marigold Complex Pune, Department Manager, since Mar 2010 Jully-2011

Footwear, Accessories & Luggage MBO Department 4300sqft. SIS Concept

Justin vogue (Just life style pvt ltd), Pune central Bund garden pune, Store manager, since Nov-2006 jan-2010

Watches, Jewellery & Accessories MBO Outlet 3500sqft SIS Concept.

Reebok Factory Outlet( Modern Appeals) Pimpri pune, Store manager, since Dec-2004 Oct-2006

Reebok Excusive Factory Outlet Stand Alone Store.2200sqft.

Planet Sports,(Futucher Group) S.B,Road pune, Sales Staff Then Supervisor, since Aug-2001 Oct-2004

Sportswear & Accessories MBO SIS Store.1000sqft.

Personal Details

Name

Noormohammed Budhan sheikh

Married Status

Married

Nationality

Indian (MH-PUN)

Religion

Islam (Muslim)

Date of Birth & Place

16.07.1980(India MH-PUN)

Blood Group

O, +POSITIVE

Physically Fitness Status

No physically damage,

Passport Number

M2489001- 01/10/2014 to 30/04/2024

Current & Permanent address

Sr No 25, Behind PMC School, Jay Vijay Chowk, Bopodi, Pune 411020

Mobile number & Mail Id

+91-097******** /702******* - ac1xbv@r.postjobfree.com

IT SKILLS

Windows, MS Office and Internet Applications.

LANGUAGE PROFICIENCY

English, Hindi & Marathi.

EDUCATIONAL CREDENTIALS

Bachelor of Arts (B.A), First Class from University of Pune, in April 2003/2004

Higher secondary certificate (H.S.C), First Class, From Maharashtra Board March 2000/2001

Secondary School Certificate (S.S.C), First Class, From Maharashtra Board, March 1998/1999

Interest

Enjoy while interacting with customers and giving suggestion and taking feedback.

Contact this candidate