Teresa Perrone
Vacaville, CA
ac1wx4@r.postjobfree.com
Employment Objective
To provide the highest level of service to customers and co-workers.
Skills Inventory
Fifteen years’ service as technical liaison, business analyst, programmer, SME and project leader.
Experience in creating all user development documentation: functional procedures/requirements, output specifications, data requirements, surveys, user guides, user training programs/materials, support manuals and best practices.
Specialize in creating test plans, test scripts, rework tracking, documenting and leading implementation plans and support procedures for IT, Data Security, DBAs, Operations and Business Continuity.
Experienced programmer and data analyst in charge of collecting raw and formatted data, verifying accuracy against standards/historical data using SQL with Oracle, Teradata and SAS info management systems; resolving anomalies, applying statistical methods, formatting and reporting per management specs and publishing formal reports.
Excellent written, oral and presentation skills addressing all levels of management and stakeholders.
Advanced skills in Excel, Word and Access, including ability to create applications and data entry tools.
Professional, positive attitude, strong work ethic (punctual, reliable), comfortable in teams and solo.
Passion for data quality/accuracy and reporting excellence.
Employers – Software Development
Federal Reserve Bank of San Francisco
Blue Shield Of CA
Franklin Templeton Investments
Coventry Health Care
Kaiser Permanente
CA Dept of Health Care Services and Dept of Public Health
Wells Fargo
et al.
Employers – Teaching
University Of San Francisco
University of Phoenix
Education
MS, Computer Science, University Of New Haven, New Haven, CT
BS, Business Data Processing, University Of New Haven, New Haven, CT
References
Available upon request