Customer Service Skills
Resume:
Erika Morgan
*************@****.***
Dedicated to providing customers with an outstanding experience through any communication means. I enjoy being an assistant to help resolve any questions or problems that may occur on the work force.
Skills/Experience
People Oriented: Great customer service skills
Strong oral and telephone skills
Online Order Experience
MS Office and Outlook Experience
Learning agility: Quick Learner
Creates a positive work environment
Organizer
Multitasker
Experience
DECEMBER 2015 – CURRENT
Front of House / PDQ, Sanford, FL
Marcia Harrison/ 407-***-****
Trained in five positions in Front of House that provided guest with amazing hospitality service. All positions geared towards assisting guests or transactions.
Recognized to corporate for such positivity and great service to guest
improved ‘SMG’ scores through guest interaction that overall boost stores reviews
APRIL 2015 – NOVEMBER 2015
Take-Out Specialist (TOS)/ Chipotle, Sanford, FL
Jamie Bonner/ 407-***-****
Take-out specialist leads the secondary line and ensures that every fax, online, mobile, and catering order is performed in excellence while providing exceptional customer experience.
Nominated for ‘Employee-of-the-Month’
Education
AUG 2010 - MAY 2014
High School Diploma / University High, Orange City, FL
Lovejoy High, Hampton, GA
Maintained a GPA of 3.3 throughout high school
Contact this candidate