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Customer Service Manager

Location:
Oakland, CA
Posted:
August 19, 2017

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Resume:

PETER LIMON

* *** ****** **, *********, CA. *****

925-***-**** limonpeter @ yahoo . com

SUMMARY OF QUALIFICATIONS

Maintenance Mechanic with over 12 years experience and over 7 years experience in management including training employees and overseeing safety regulations. Highly motivated and energetic self-starter with high level of problem solving skills. Strong organizational skills, leadership abilities and exceptional ability to work as a team. Dependable worker with a quality work ethic and strong attention to details. Ability to effectively prioritize a broad range of responsibilities in order to consistently meet deadlines and produce a high-quality work product. EMPLOYMENT HISTORY:

Republic Services (May 2016 to Present) P osition Mechanic B - Descriptions of duties:Maintain advanced knowledge of a vehicle’s drive train components, including differential, drive shaft and transmission, suspension and steering systems, air brake and valve systems, as well as the electrical and hydraulic systems to perform advanced preventive and repair maintenance functions, on site and on the road.

H & M International Transportation (May 2012 - May 2016 P osition: Fleet Mechanic – Description of Duties: Preventative maintenance, troubleshoot diagnose using mechanical, laptop and perform repairs to engines, PTO, 5th wheel, DEF system as needed, on TICO yard spotters with Cummins ISB engines with Urea and Allison transmissions. Also 2011 GMC HD trucks. As well as weld and fabricate parts to fit our application. Fuel spotters, cranes and chassis lift as well do daily safety inspections and monthly fire inspection of shop and equipment. Keep detailed reports for Ramp Manager and Union Pacific. TEC of OAKLAND (January 2012 – May 2012) P osition: Mechanic – Description of Duties: Brakes and tune ups on light duty trucks. EGR coolers, Turbos,Radiators, Idler Gear

(recall work) on Volvo/Mack Trucks D-13 engines. Clutches, Transmissions, Rear Ends (Eaton). Provide detailed reports to service department for proper billing and customer information. LOWES HOME IMPROVEMENT (JULY 2008 - OCTOBER 2011 ) P osition: Product Service Associate – Description of Duties: Assist customers with questions related to products and/or services, Provide maintenance and repair service, Set up store displays and plan-o-grams, Blueprint reading, Provide corporate office with detailed reports and information. COUNTY CONNECTION (APRIL 1998-MARCH 2009) Position: Level 4 Mechanic– Description of Duties: Troubleshoot diagnose using mechanical, laptop and hand held equipment and repair as needed. Such as R&R engines, transmissions, starters, AC compressors, rebuild various parts a/c motors, fare boxes, booster pumps, hydraulic pumps. Recharge a/c units, repair wheelchair lifts, repair and record emissions from buses using Clearie equipment. Also perform electrical repairs to ECM, ECU, and coaches computer systems. Road calls for buses and fleet vehicles. Maintained support vehicles for agency. Train lower level mechanics on basic diagnostics and repairs. DMV driving test administrator for maintenance department. Keep detailed records for DMV, CHP and Maintenance department. SIERRA DETROIT DIESEL (MARCH 1997 – APRIL 1998) Position: Parts/Warehouse - Description of Duties: Provided customer service in parts department; Assisted call-in customers with parts and troubleshooting issues, Operated forklifts and other heavy machinery, Assisted in inventory and shipping and receiving. COMMERCE STATIONERS (SEPTEMBER 1994 - FEBRUARY 1997) Position: Print Shop Manager – Description of Duties: Scheduled contracts matters with customers and vendors, Provided customers with estimates, quotes and billing statements, Maintained heavy machinery.

GRAPHIKA (JUNE 1992 - MAY 1994) P osition: Customer Service /Purchase Manager – Description of Duties: Assisted customers and vendors with estimates and purchasing products, Supervised staff of four or more. Assisted customers with binding, copying and printing services, Provided customers with estimates for potential services. EDUCATION /SAFETY TRAINING:

EPA Licensed Type I & II (A/C) Safety Product Training Certificate, Voith and Cummins Certification, Various Parts and Repair Courses



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