Jeffrey Mikel Jenkins
Orlando, FL 32818
Cell: 423-***-****
ac1wh1@r.postjobfree.com
Objective:
Enthusiastic, dedicated individual seeking a career that is challenging and fulfilling in today’s marketplace; willing to learn and meet new challenges.
Experience:
02/2014 - Present
AT&T Wire Technician
. Responsible for planning, installing, and repairing AT&T U-verse services on ipco, fttn, and fttp, voip, bvoip for residential, business, and Enterprise customers.
. Responsible for running wire, fiber optic cables, rg6, cat5, aerial and buried drop wire using hand tools, power tools, ladders, safety equipment and outside plant.
. Troubleshooting home, wireless and pc networks along with U-verse equipment such as routers, modems, set top boxes, network interfaces, and wireless access points/ LAN, WAN, WLAN topologies
. Making connecterized and fusion fiber ends, Ethernet ends.
. Installing and maintenance of DirecTv equipment and services.
. Maintain U-Verse equipment inventory and ordering my own parts and tools.
. Maintain telecom network equipment systems and standards.
. Maintain and operate company vehicle.
I have taken roles as a lead technician to help with coaching and developing a top performing team along with training new technicians.
6/2013 - 3/2014
TJ Maxx Retail Store
. Overnight stocker and daily sales clerk
7/2013 - 9/2013
Wyndham Vacation Resorts
Orlando, FL
. Financial Service Representative
10/2011 - 6/2013
Star Construction LLC
Bristol, TN
. CenturyLink Contractor
. Utility Line Work
. Lineman
08/2000 - 03/2011
Citi Group
Gray, TN
. Accounts Specialist II
. Internet banking
. Received Top Performer Award for THD accounts
. Received Quality of Excellence Award
. Account Specialist I
. Account Maintenance
. Credit Applications
07/2004 - 10/2006
Wal-Mart
Kingsport, TN
. Cellular Sales – Received recognition for High Cellular Sales -
. Assisted in remodeling upgrades for Fort Henry Drive.
. Photo lab/Wireless Technician
Education:
08/2001 - 2003
East Tennessee State University
Johnson City, TN
Computer Science
Special Knowledge, Abilities or Training
In my previous positions, I took financial incoming calls regarding home ownership and dues services; working one on one to assist customers. I have experience in underground line duties, Fiber optic cabling, operate bucket truck and can obtain Class B CDL, if required. Also, PC/office computers, calculator, fax machine, copier/printer, Microsoft Office (Excel, Word, PowerPoint) Adobe, intranet/internet experience.
References:
Robert Skidmore: 4001 New Broad Circle, Apt 215 Oviedo, FL 32765
C: 407-***-****
Stephen Wine: 5640 Bobby Hicks Highway, Gray, TN 37615
H: 423-***-**** C: 423-***-****
Robert Collins: 104 Rooty Branch Road, Bristol, TN 37620
C: 423-***-****
Additional references are available on request.