Alfredo Olivares

-- ***** Atkins Circle Dr. Apt #106 Charlotte NC 28277 Phone: 972-***-****

-- E-mail: ac1we5@r.postjobfree.com

OBJECTIVE.

“To leverage my experience in the Telecommunication industry that will utilize my excellent interpersonal skills, adaptability, and strong initiative.”

15+ Years of experience in Communications Engineering.

T-Mobile Switch Technician, Project Coordinator for Migrations cutovers from 1.95 to 2.0 (Dukenet / TWC)

GSM Operations and Maintenance, Technical Support, Deployment and Network Planning Engineering.

Verizon Wireless, Switch Technician, OA&M LTE / CDMA 3G, 7705 and 7750 ALU Routers.

Lucent ECP – OMP, 5ESS-DCS in CDMA2000 3G 1xRTT EVDO, OMC-RAN Technology.

MSC Integration tests, Software Upgrades, Retrofits, Operations and Maintenance.

Nortel CDMA SW P-MSC, MTX16-18, EBSC, MGW, VSE OA&M, BTS OA&M.

WORKING EXPERIENCE.

NextGen Global Resources. Charlotte, North Carolina 01/16 to 12/16.

T-Mobile: Switch Technician II. Project Management Coordinator for Sites migration/Integration from 1.95 to 2.0

Sites migrations/Integration for AAV Service providers as Dukenet, TWC and AT&T Primary responsibilities include but not limited, facilitating Ethernet backhaul in Circuit migrations. Coordinating and Scheduling Circuit migrations between TELCO providers and Field technicians. Responsible Scripts creations (via ANPS), Data Analysis of data inputs, IP Addresses, VLAN,10G Assignments. ALU Routers, Responsible DACS cross-connections creations and troubleshooting. Responsible for troubleshooting in unsuccessful migrations/Integrations due to discrepancies with vendor providers in circuits and TMO. Performed problem analysis on RSSI/VSWR and cleared alarm on LTE/UMTS. Supporting on LTE integration and configuration, scenarios including DUL to DUS swap, as well as LTE and UMTS troubleshooting and alarm clearing. Software Upgrade on Node B and RNC via OSS (SMO) and Moshell. Performed RBS 6000 technical support during integration and configuration for LTE and UMTS and sector add implementation for WCDMA PCS and GSM. Gained technical experience using TMO tools as PIER, RIOT, LEMMING, RFDS and CBN, in order to consult the NodesB and eNodesB configuration. Gained experience in utilizing wireless industry 3GPP standards while troubleshooting Radio Access networks. Doing Backups after the CMP activity on LTE and UMTS nodes using SMO tool in the ENM. Engineering Issues. Familiar of Equipment involved DACS (Tellabs 5500), 7705 and 7750 ALU routers. RFC Test IP Paths. Integration/provisioning/Troubleshooting of DUL/DUS/DUW and IP Configuration via AMOS (GSM and LTE).Familiar with RF Engineering, Radio Frequency theory, and Electricity and Electronics theory. Process improvements and Recommendations to Senior Technicians and/or management for consideration. Assists in creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician. Trouble Tickets creation with PIER tool and Work orders. Troubleshooting with use of Granite XNG, SLIPED, NEST, LTE/WCDMA RAN Explorer, etc.

Verizon Wireless. Houston, Texas 03/14 to 10/15.

Switch Technician II

Responsible for the maintenance, configuration implementation and upgrading of regional data network elements, ensuring network integrity, quality and Scripting of ALU CDMA Elements included: 4G LTE and 3G-EVDO CDMA Networks and Transport Network. Configuration files for eNodeBs, AWS sites, Nokia (ALU) 7705-SAR, 7750-SR, Ethernet Backhaul EBH, MMEs, SGW and PGW. Familiar of IMS Core network. 3G-EVDO – CDMA OA&M: ModCells CDMA BTSs, ECP Analysis, BTS/TRUNKS provisioning, RC/V modification, troubleshooting via ROP and Alarms panel, 5ESS Analysis, Trunk Group provisioning, RC/V modifications, Troubleshooting analysis via ROP and Alarms panel, AP Voice Signaling and FMM-AP (RNCs) EVDO, analysis and troubleshooting via OMP and OMC-RAN Platforms.

TELCO Escalation in Outages scenarios, new turn ups, Circuit Testing and Cross connections via Fujitsu 4500/9500, Tellabs DACS 5500 CLI and METROWATCH Software, XNG Database Analysis and Circuit Path Configurations. Knowledge of data transmission facilities such as VzW Dark Fiber, EBH, OC3, OC48, T3, T1, DSO, 1G/ 10G native Ethernet, and SONET.

Strong knowledge of TDM technologies, Fiber Optics, Fujitsu 4100 / 4500 & 9500 & Tellabs 5500, Ciena 6500.

Responsible to expand EBH, dark fiber, and microwave network in VzW Houston Golf Coast.

Development of engineering database for documentation for plant, FDP panels, and IRU contract management.

Knowledge CWDM and DWDM Optical Transport systems including: Ciena 6500 and ALU

Knowledge and experience with Granite circuit database (Updates), Digital Communications including: Fiber, Ethernet

Familiarity with Dark Fiber vendors and their process.

Excellent troubleshooting skill, problem solving, project management, and interpersonal skills.

COMVERSE Voice Mail Insight maintenance, Kentrox Alarm System, OPTIMA, BAS Alarm System. Experienced on MOP’s Revision for approvals, installation and network connectivity with Network Engineering for implementation of larger cross-functional Network Projects. Completed Work Orders and Change Orders, with the correct information, hardware and/or software. Hardware inventory maintained “Spares” for all switch fixed network and peripheral platforms. Responsible for Repair & Return shipping procedures (RMA). Daily/Weekly/Monthly/Quarterly/Annually Routine maintenance & monitoring of Switches, peripherals, -48V DC Power plants and inverters. (Preventive Maintenance-PMs). Responsible for the timely repair and documentation on all Trouble Tickets and CSR’s. In charge of Maintain MTSO facilities including: Generators, HVAC, AC/DC Power, & Access. Provided 7/24 coverage on-call rotation. Knowledge of Software: UNIX, Irisview, Sisterra, VMS Network Surveillance, Protocol analyzers. Familiar and not limited to: Cisco Nexus 7K, Cisco ASR 5500/DXGW, Cisco 6506/6509 Catalyst Switches.

ARS (Alternate Recruiting Services, LTD). Richardson, Texas

Ericsson/Nortel - CDMA Software Delivery Engineer II. 09/10 to 07/13.

Experienced level with installation, operation systems and applications, and maintenance of switching, data communications with MTSO. Preventive and corrective routine maintenance activities. Hands on experience with telecommunications (cellular or landline) switching systems with experience in LAN/WAN operations and IP connectivity. Transmission Facilities Installation (cross-connections), analysis, testing and troubleshooting via DACS. Large upgrades for OSS complex for Wireless Networks with CDMA Technology. Ericsson/Nortel equipment CDMA NBSS (CDMA BTS, BSC, ATM/EBSC, and CSP) and CORE – PMSC; R16, to R18.04 releases and MNCLs. Software Delivery Applicator for Ericsson/Nortel organization to upgrade/patch in a timely fashion without incidents on site (Ericsson customers – VzW, AT&T, Sprint, etc…), NBSS, EBSC, Passports 15K, BTS, CSPs, PMSC nodes CNM, CMT, CBM, ERS8600, MS2010, SAM21, GWC, MGW, USP, software upgrades, MTX nodes ACE, CIU, CAU, CAVU, EIU, IWSPM software upgrade to new loads. Upgrades for MGWs in lab environment and live networks. Requires strict adherence to Methods & Procedures (MOPS) and detailed nightly activity reporting. Also work closely with next level of support, Emergency Recovery and PLM teams to isolate and resolve various network issues delaying successful pre-check and upgrade progress; Handle of escalation process in issues presented during Upgrades; Experienced doing Acceptance testing with customers; Good OSS troubleshooting skills; Engineering Support on CDMA wireless equipment and on the top job training to customers at each location; Direct Technical Support for CDMA Customers; Provide training and network optimization; Test and resolve customer trouble reports; BSM/BTS Configuration; BTS/BSC Software Upgrades; BTS/BSC Alarms monitoring and troubleshooting.

GCI (General Communications Inc.) Anchorage, Alaska 09/08 to 04/10.

Switch Engineer III. (Nortel CDMA and Ericsson GSM Wireless).

Nortel CDMA-3G EVDO/1x Wireless Switch (P-MSC MTX16 Operations and Maintenance via GUIs for each element); BTS Comno pact3031_1900 OA&M Provisioning via CACP Program, New BTS turn ups via BSM GUI / CLI and BTS Troubleshooting, RF Team Technical Support; Preventive and corrective Maintenance, CDMA Wireless Network Backups (CBM, CMT, BSM, etc…), Patches application; Nortel CASES requests for Analysis /Troubleshooting in network issues; Understanding on Nortel Documentation and software/manuals downloads; Alcatel-Lucent DACS 1677 OA&M-Port cross-connections for BTS (CBRS Ports-11p Cards) and MGW ports for Trunking, installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO); troubleshooting-MSC, Updates daily logs, Transfer Knowledge to Switch Technicians (4 Techs), NOCC Personnel (10 Techs), and RF Techs (5 Techs).

Ericsson GSM GPRS/EDGE Wireless Switch (APG40, BSC and MGW Operations and Maintenance Familiar) via WinFIOL to access the CLI for BSC and MSC.

Alaska DigiTel (Bought by GCI in 09/08) Anchorage, Alaska 05/06 to 09/08.

Switch Engineer. (Lucent 5ESS and ECP CDMA Wireless).

Network OA&M activities, Analysis of ROP, Post Mortem, Asserts, and Audits reports ECP, BTS and 5ESS, Preventive and corrective routine maintenance, Trouble Shooting analysis, Application of ECP and 5ESS-DCS Retrofits, Application of Software Updates and Crafts for both equipment, Full Backups for ECP, 5ESS, OMP and APs. Unix commands. RC/V translations in 5ESS and ECP for new Cell Sites (Micro, Mini cells, Mod-cells) Create and maintain trunk and cell site (BTS) connectivity data base, Set up and test all 5ESS trunks to the outside world and links to cell sites. Support to RF team during RF optimization and Cell Sites Technicians in power calibration and trouble shooting in BTS problems. DACS (AL) programming. Acculink programming, Responsible for ensuring network integrity of the ECP, 5ESS and OMP, transfer of knowledge of ECP and 5ESS-DCS in Corrective, DACS 1677 cross-connections, Preventive and Routine maintenance. Transfer of Knowledge for 5 local Cell Site Technicians. Familiar with OA&M of Nortel E-BSC, P-MSC and MTX15, Cell Sites turn ups and cutovers.

Tekmark Global Solutions. New Jersey USA. 01/04 to 06/04.

Lucent Technologies International Inc. New Delhi India. Deployment Team.

Network Engineer in ECP and 5ESS-DCS. (TSS Engineer Lucent Deployment Team).

Project: Deployment of 3G-1XRTT and EVDO at INDIA 18 New MSCs. (FMM-AP Platform).

Integration of PCFPH (Packet Control Function or RNN) in 5ESS and ECP for 3G1X data network (RC/V Translations). Installation and provisioning of PHE2 in PSU2 (SM2K) to forward data to the Packet Data Serving Nodes (PDSN) over the 100 Base T Ethernet. Definition of new trunk servclass to PCF trunk groups. Verification of PHE2 parameter settings. Verification of IP addresses of PDSNs supported by the PCF provisioned. Verification of CommWorks Wireless 3G Data System of interfaces to the CDMA 3GPP2 infrastructure equipment via the standard Radio Network Node/Packet Data Serving Node (RNN/PDSN).

Deployment of third-party products in network, integration, product verification, and customer acceptance test . I Provided of consultation to the customer, third-party vendors. I provided inputs to MOPs. I Performed network integration and Customer Acceptance Tests 2A, 2B and 2C. I Populated ODD translation for SS7 links using the new FMM-AP platform between ECP, DCS and BTSs, growth of PHA links, changes in is7ln/gtt/ipcr forms, resize database, IS-41 hard/soft handoff, F-Links/A-links connectivity, C7/R2 trunks, Loop around trunks, packet pipe trunks, PSU2 configuration, traffic routing, VMS, OTAF, SMSC, Prepay, PHE data and other RCV changes. I provided status reports. I Provide third-party support training to LCN . Knowledge of various tools required for troubleshooting IS-41 interfaces, tcmon and UXcptrace. Knowledge of Circuit monitor to troubleshoot ISUP messaging between ISUP interfaces and CCS #7 Signaling. Software Conformity Checks in ECP and 5ESS . Databases verification with input and output documentation. knowledge of Autoplex ECP and 5ESS DCS, Experience in ODD translations for both equipments. Expertise with 3G CDMA2000 (1xRTT) Architecture and Good customer interface skills.

Tekmark Global Solutions. New Jersey USA. 04/03 to 12/03.

Lucent Technologies International Inc. Mumbai India. O&M (Operations and Maintenance).

Engineer: ECP and 5ESS-DCS, Operations and Maintenance and transfer of knowledge for local engineers as contractor.

Project: 3G-1X and EVDO at INDIA 62 MSCs, OA&M Reliance Infocomm Mumbai India ECP and 5ESS-DCS.

OA&M of 3G-1X and EVDO project at INDIA (Mumbai and Bangalore), including IMS, ECP, 5E-DCS,OMP-FX,FMM, ACCULINK, DSX cross-connections MDF. I performed acceptance tests for the customer, load of software and data for each complex of MSC, application of SU (Software Updates) for ECP Release R19.0 and 5ESS Release R15.1, System full Backups for ECP, 5ESS and OMP-FX, configuring of SS7 Links with STPs, EIN nodes at IMS, Dplan (Dial plan) modifications, Point codes (ITU-T), Preparation of EVDO configuration in Reliance Network. installation of PHE2 in PSU2 (5ESS) to handle PCFPH (Packet Control Funtion) to forward Data to PDSN. Definition of new trunk servclass to PCF trunk groups. Verification of R-P interface path from PCF to PDSN. Nail up connections at 5ESS, ECP-5ESS ss7 links, load of data in OMP to support AP integration, OMP-FX configuration for LAN connection, definition of ports, terminals, modems, 5ess-traffic channel, 5ess-rop, ECP-Rop, mttya, ROP monitor on OMP, ECD database for 5ess and ECP, ROP analysis of ECP and 5ESS, troubleshooting and analysis for post mortem and asserts, 5ESS-ODD and ECP database apxrcv,MSC modifications according necessities following MOPs, Very good relation with Reliance team.Among all these activities always providing status reports to Technical Deputy and coordinations with third-party vendors to connect them into Lucent MSCs informing to Reliance in charge of MSC. Support to local engineers on the LCTS team.Activities, Support to ECP installation/integration team during the deployment of the ECP, Support and verifying of functionality of the ECP. Support the cell team during cell (Modcell)/ECP integration. Support to RF team during RF optimization, Identification, tracking and resolution of any critical ECP issues. Responsible for ensuring network integrity of the ECP and OMP, transfer of knowledge of ECP and 5ESS-DCS in Corrective, Preventive and Routine maintenance for 8 local O&M Reliance engineers.

Neteffects, Inc. St. Missouri USA. 10/00 to 10/01.

Lucent Technologies International Inc. Spain EU. NPS (Network Professional Services).

Engineer : 5ESS-2000 Technical Support, Operations and Maintenance as contractor.

Project: OA&M Telefonica Data Spain 5ESS-2000.

Operations and Maintenance of the Telefonica Data Network in Spain, Network Management and Technical Support, Central office surveillance NOC, 5ESS datafill for switch administration and reports, 5ESS Routing Translation and Trunk Build, provisioning of new PRA access for ISDN in RC/V, Post Mortem, Audits and Asserts analysis, ROP Analysis, knowledge of troubleshooting tools (willie’s tool), 5ESS O&M Support, Hardware and software upgrades (SU’s), General Backups applications, Customer Ticket investigation, administration and rectification, Preventative and corrective routine maintenance, Routine diagnostics analysis, Software and hardware 5ESS fault analysis and rectification, Fault tracking (recording and impact analysis for 5ESS), Isolation of problems with Circuit Packs and Software following the Lucent procedures, C7 Interconnect implementation and testing, Customer Q931 interconnect implementation and testing, C7 fault finding using C7 monitors, Customer datafill for C7 interconnects and PBX, 5ESS password administration, Planned work administration, implementation and coordination, Developed local procedures MOPs, Transfer knowledge of 5ESS-2000, Trained local staff in 5ESS O&M, Supervise Local Technicians, 24/7 hour shift coverage.

Neteffects, Inc. St. Missouri USA 01/00 to 09/00.

Lucent Technologies International Inc. Venezuela SA. CTSO (Customer Technical Support Organization).

5ESS-2000 Customer Technical Support, Operations and Maintenance as contractor.

Project: CTSO Technical support, TELCEL CDMA Cellular Venezuela and CANTV Local Venezuela.

- Technical Support to TELCEL CDMA Cellular Network, Technical Support of two (2) 5ESS-DCS and ECP Autoplex-1000 with Cell Sites Series II and Flexent Mod cells, Review Lucent 5E and ECP Job Specs and Engineering documents to insure a TEO “match”, Populate ECP IMS Ring Data in ECP 3B21D Processor ECD, Configure ECP Acculinks and test Acculink to ECP IMS Ring cabling, Review ODD and CSS data with customer, Lucent CTSO, Lucent software engineers and Lucent Project Management, Create and maintain trunk and cell site (BTS) connectivity data base, Set up and test all 5ESS trunks to the outside world and links to cell sites, Support Lucent CTSO testing the ECP Application Processor (AP), Support Lucent CTSO testing the ECP Operations Maintenance Platform (OMP-FX), Perform weekly backup of the 5ESS, ECP and OMP-FX to tape, Populate data forms and configure SS7, IS-41 and ECP-5E “F” Links hardware, Perform system feature testing with TELCEL CDMA team, Grow 5ESS Packet Pipes and Packet Handler hardware, update cell (BTS) neighbor Lists, assign and test cell (BTS) alarms, Set up various test call scenarios to verify proper billing, Perform daily maintenance of the 5ESS and ECP complex, Support the cell team during cell (BTS)/Access Manager integration, Support the RF team during cell (BTS) commissioning and RF optimization, develop of MOP for each change in TELCEL Network, Support TELCEL with growth procedures.

- Technical Support to CANTV 5ESS local Network, Supporting 27 5ESS-2000 Switches, providing Post Mortem, Audits and Asserts analysis, ROP Analysis, Hardware and Software verification, Software Updates applications, General Backups applications, 5ESS Routing Translation and Trunk Build, 5ESS O&M Support, Capability on diagnostic testing and associated circuit pack replacement procedures, traffic monitoring, troubleshooting and repair of any problem on the network itself and on the last mile access to the client, maintenance and operations of TELCEL and CANTV switching and transport. Knowledge of signaling protocols (R2,CCS #7). Preventive and Corrective maintenance of 5ESS in exchange local, Gateway and Tandem, Routine diagnostics analysis, Complete understanding of the 5ESS documentation and manuals and Complete understanding of Escalation procedures and theory, Complete understanding of AR system for trouble reports, 5ESS datafill for switch administration and reports, Customer Ticket investigation, administration and rectification, knowledge of troubleshooting tools (willie’s tool), technical support for MSC (Mobile switching Center) in CDMA technology. Supervise Local Technicians.

Corporate Computer Systems Consultants, INC New Jersey USA 06/99 to 12/99.

Lucent Technologies International Inc. Guatemala CA. NKS (Network Knowledge Solutions).

Engineer: MSC Integration tests, MSC Operations and Maintenance as contractor.

Project: Telefonica Wireless CDMA in Guatemala Central America.

Designed and conducted Integration tests for the MSC (ECP, AUTOPLEX-1000 AND 5ESS-DCS) based on the requirements specified by Lucent Technologies International Inc.. Performed regression tests to ascertain that incorporation of new features does not affect the existing ones, Modify/build ECP Dialing plans, Create and maintain trunk and cell site (BTS) connectivity data base, Support Lucent CTSO testing the ECP Operations Maintenance Platform (OMP-FX), Perform weekly backup of the 5ESS, ECP and OMP-FX to tape, Assisted Lucent Technologies CTSO team. After completion integration project assisted NKS with Operations, Maintenance and Repair of MSC equipment, Configure ECP Acculinks and test Acculink to ECP IMS Ring cabling, update cell (BTS) neighbor Lists, assign and test cell (BTS) alarms, Support the cell team during cell (BTS)/Access Manager integration, Support the RF team during cell (BTS) RF optimization, Develop of MOPs, Support with growth procedures of (BTS) Cell Sites. Strong personal skills and direct customer contact experience.

Pegaso PCS S.A. De C.V. 03/99 to 06/99.

RF Engineer.

Maintenance and Repair of Qualcomm BTS (Base Stations for CDMA Technology), PEGASO s Network Maintenance, Fiber Optic links maintenance, Familiar with BMU System, Trunk Groups Monitoring and Interconnections points with the BSC, using CDMA codes, Maintenance consistently high quality of service for the 1900 CDMA Network, specifications and corrective actions to maximize radio coverage by specifying technical requirements, familiar with RF Path Propagation and Prediction tools. Familiar of Traffic capacity planning, handling of Wireless and Cellular Systems using CDMA . Familiar with Mobile Drive Test Set-up and Test Equipment. Ability to analyze output and traffic and measurements reports. Strong personal skills and direct customer contact .

ALESTRA Servicios de Telecomunicaciones AT&T. México. 06/97 to 03/99.

Switched Service Maintenance Engineer, Customer Service Operations Engineering department.

Maintenance and Repair of Switched and Dedicated services, Alestra s Network Maintenance, Nationals and Internationals Free phone Services provisioning, Radio links maintenance (Innova and Harris), Frame Relay Maintenance and Repair, Trunk Groups Monitoring and Interconnections points with TELMEX, Using CCN7 and R2 signaling, VNS project developer and applications, Knowledge of IN (Intelligent Network) and VNS (Virtual Network System) maintenance and repair, ISDN project developer and applications, ISDN Operations and Maintenance, SS7 Signaling/Q.931, ISUP, TCAP, Failures Reports to AT&T in Interconnections points and TELMEX (Local provider).

SCHOLARITY.

Bachelor of Science: Electronics and Communications Engineering. Universidad Autonoma de Nuevo Leon

(FIME) Monterrey NL Mexico.

REFERENCES:

Edward (Wayne) Schell : T-Mobile, Sr Manager, Engineering Switch NC-Charlotte Switch

Office: 704-***-****, Mobile: 704-***-****, email: ac1we5@r.postjobfree.com

Donn (Scott) Reid : Sr Technician Switch NC-Charlotte Switch

Office: 704-***-****, Mobile: 704-***-****, email: ac1we5@r.postjobfree.com

Benjamin Waters: Sr Technician Switch NC-Charlotte Switch

Office: 704-***-****, Mobile: 704-***-****, email: ac1we5@r.postjobfree.com

Functional knowledge of English and Spanish language.

Letters of recommendation available upon request.

Contact this candidate