Customer Service Part Time
Resume:
Eric A. Johnson
*** ********* ****, **********, ** 06002
***************@*****.***
EXPERIENCE
Amazon Fulfillment, Windsor, CT
Warehouse Distribution and Warehouse Amnesty Team Sept 2015 thru May 2016
As Fulfillment Associate, responsible for performing production duties and assisting Area Managers with the daily operations. Required to
understand aspects of production, adhere to safety rules, and production standards. I was also asked to work with the warehouse Amnesty Team. Responsibilities for this position included using computer software to troubleshoot and problem solve operational functioning of Kiva robots in the warehouse that were used to deliver and receive
orders. Skills necessary were a basic knowledge of Microsoft Word and Excel, as well as basic software skills for analyzing and fixing stalled/broken Kiva robots.
Ruby Tuesdays, Bloomfield, CT
Wait Staff, part time July 2014 thru Jan 2014
Take/ Deliver Orders
The Fresh Market, Avon, CT
Produce Clerk Feb 2012 thru Mar 2014
This position required knowledge and promotion of The Fresh Market’s Mission and Values in providing excellent customer service. Stocked product, rotated product, and maintained product presentation according to department procedures. Maintained back stock areas according to department standards. Maintained knowledge of produce
and provided information to customers regarding use and preparation.Trained other staff, as needed.
Disability Insurance Specialists, Bloomfield, CT
General Office Work Summer 2009 and 2010
Supported claim staff by scanning new claims into claim computer system; xeroxing of claim files going out for medical review; refiled claim files in the file room. Also performed other general office duties. Reorganized one portion of the file room to improve retrieval of claim files by examiners. Worked independently and collaboratively to support group efforts/projects.
EDUCATION
University of Connecticut – Associate Degree, Business Admin
Simsbury High School, College Preparatory Program
INTERESTS
Guitar Player, Hiker, Snowboarder
AWARDS
Recipient of College Scholarship from 1st Congregational Church,
Bloomfield, CT 2007
Recipient of Produce Department Employee of the Month for April
and May 2012
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