Customer Service Manager

L G

*** ****** *****, ******* *****, Florida ****4 • Cell: 386-***-**** • ****************@*****.***

Professional Summary

Qualified Customer Service representative with over 10 years in fast-paced customer service and callcenter environments. Personable and professional under pressure.

Call Center Representative versed in customer support in high call volume environments. Superiorcomputer skills and telephone etiquette.

Motivated customer service specialist with over 2 years retail experience in a fast-paced, team-basedenvironment.

Assistant Store Manager driven to exceed sales goals and build long term relationships with customers.Delivers positive experiences through high-quality customer care.Customer service professional seeking a management role. Skilled in training staff and establishingrapport with clients. Self-motivated with exceptional communication and computer capabilities.

Friendly Sales Associate adept at working in diverse retail and customer service environments.

Skills

Great Customer Service Some Medical terminology knowledge

Creative problem solverExceptional communication skillsTrusted key holderStrong client relationsMS Windows proficientQuick learnerCash flow managementCredit card processingMulti-line phone talent

Work History

Assistant Store Manager, 06/2016 to 06/2017Family Dollar – Daytona Beach Florida

Customer Service Agent, 06/2017 to CurrentGubaGoo Inc. – Daytona Beach Florida

Education

High School Diploma: 2013New Smyrna Beach High School - New Smyrna Beach

References

Shirley Green; Judge; 386-679-0305Rhonda Noel; Business Owner; 383-***-****