Microsoft Office Engineer

JAMES J. CROSSEY

Springfield, Pa. ***** ac1wap@r.postjobfree.com 215-***-****(cell)

SUMMARY

Over 20 years of IT, Data Processing Experience.

Over 15 years’ experience in a managerial role.

EDUCATION

Delaware County Community College, Media, PA

Project Management Program (certification June 2017)

Comp TIA Security + (certification June 2017)

Cisco Certified Network Associate (certification June 2017)

Fred Pryor seminars, Philadelphia, PA

Microsoft office

Ameritrain, Wayne, PA

Microsoft Certified Systems Engineer (MCSE): windows workstation, windows server, networking essentials, internet information server, proxy server, TCP/IP, exchange server.

Global knowledge network, Washington, DC

Open VMS skills for users

Open VMS system & network node management

Bucks County Community College, Newtown, PA

Business Administration

Mercer County Community College, Princeton, NJ

Computer Science

Manufactures of Delaware, Valley Forge, PA

Supervisory Skills

PROFESSIONAL EXPERIENCE

YELLOW PAGES GROUP LLC, Bluebell, PA. 1998-present

Manager Production Support

Managed production support senior analyst.

Maintain production schedules (Control-M), analyze job abend errors, control and update software logs.

Generated production software install Batch jobs to load the proper regions, software release documents.

Maintain IBM online libraries.

Refresh development and testing regions with production data, including but not limited to DB2 database and VSAM files.

Implemented mainframe XMITIP report distribution system.

Developed and maintained all mainframe FTP processing (mainframe to mainframe, mainframe to

Network servers, servers to mainframe, encrypted (PGP) and no non encrypted data).

Administrator for Sales Commissions financial application, including web access servers.

Approved all production updates, backups and restores.

Managed production offsite disaster recovery batch processing.

Initiated cost savings procedures. (over $800,000.00 in three years)

Managed on call 24/7 mainframe support for all production batch processing.

SPECIAL SKILLS

Control-M 7 years

Production support 20 years

TSO/ISPF 20 years

JCL 20 years

VSAM 20 years

Microsoft Office 20 years

DB2-SQL 20 years

Building (client and server pc), and upgrading, including installation of

Hardware and software including Microsoft operating systems.

Setup and configuring of small office, home office (wired and wireless) networks.

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