Customer Service Data Entry

DIANA GUY

**** ********* *****, #***

Fort Worth, TX 76132

Phone #: 817-***-****

Email Address: *****.***@***.***

Summary of Qualifications:

Medical Terminology, ICD-9/HCPS/CPT Coding, HIPPA Regulations,

Knowledge of HIPPA Regulations, Medicare Claims, Customer Service Skills, Type 40 WPM, Clerical and other Office Duties

Experience:

2008 – 2009 Tarrant Health Services Ft Worth, TX

Claims Processor

Processed HMO for TPA

Processed HCFA Claims for TPA

Provider Relations Services

Special Reports

Appeals

1997-2008 USHEALTH Group Ft Worth, TX

Medicare Claims Examiner

Data Entry

Processed Medicare claims under Medicare Part A and B Coverage

Generated daily batch entry reports

Input data for PPO health claims

1998-2002 Bombay Company Ft Worth, TX

Customer Service Representative

Handled incoming and outgoing telephone calls

Handled written correspondence from customers and sales vendors

General office and clerical duties

1989-1997 Transport Life Insurance Ft Worth, TX

Claims Support Representative

Data Entry

Special projects to include: inventory reporting, assisting department management, general office duties

File room support

Education:

Medical Terminology, USHEALTH Group, Ft Worth, TX

High School Diploma, Southwest High School, Ft Worth, TX

References Available Upon Request

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