Work Experience
BatchMaster Softwares
Functional/Implementation Consultant/Analyst
ERP Systems & Project Management - 4 years
Responsible for gathering client requirements, conducting a gap analysis for customizations, monitoring implementation and deployment of Microsoft Dynamics GP modules integrated with ERP systems, responsible for project progress and scoping and estimating project timelines, creation of Business Requirement Documents (BRD-Client specific), Data Migration, Integration, End to end Process mapping, deployment and management of tools, reporting and support till go-live in all US time zones, Customer Support, Full Implementation Cycle
Projects
1) J&D Laboratories, CA, USA - Jun 2012 – Aug 2012
A pharmaceutical company: Carried out the on-site discovery phase to document key processes(BRD) and requirements. Led CRP1 with live data load into a sample company to showcase the ERP flow and gain early client feedback.
2) Hudsonville Ice-creams MI, USA- Sep 2013 – Nov 2013
Carried out the on-site discovery phase and gathered customization requirements at project inception. Conducted training sessions to client on data-load to mitigate encountered data consistency issues. Established the need and facilitated to create a MPS dashboard to improve production batch schedule and optimize milk consumption.
3) Enfield Farms WA, USA- Dec 2013 – Jan 2014
Carried out the on-site discovery phase of the project to document key process requirements(BRD) and map it to the ERP. Implemented a module for handheld mobile devices to automate lot management during their customized packaging process and their use as scanners to load labels which reduced their manual excel work to great extent and saved time
Quality Assurance Engineer
Creating, maintaining and executing test plans and test cases against hardware and software platforms, manual testing, usability testing reporting of bugs & test results
Promoted to an implementation consultant within 6 months for gaining a comprehensive understanding of the system
Technical-skills
Implemented Microsoft Dynamics GP and GP Modules - Sales, Purchase, Administration, Inventory, Finance, Smartlists, Extender, Microsoft project Management, Microsoft SQL, MS Office, MS Visio, JIRA, Agile methodology, User stories, Worked on client server architecture, Data import through templates/tools, Conducted end user trainings, preparing user manuals, Solution documents/design, Business Process diagrams, Package configurations, Pilot, BatchMaster ERP Modules – Formulation, BOM, Costing, MPS, MRP, Production, Quality Control, Mobile, Crystal Reports – Front-end and minor customizations, Product development (SDLC),Tool developments, UI Design Customizations (client specific),Consultancy, crafting compelling presentations
Soft-Skills
Great client-handling skills with an ability to buy more time when required, Committed to on time delivery, worked with multiple teams across geography time zones to ensure closure of key activities, Led a team of 5 members, Strong ability to multi task, handle fire fighting situations, Sustained cost minimization and monitored operational costs through implementing, budgeting and benchmarking systems. Good communication and presentation skills Received consistent positive feedback from client interactions and cultivated extraordinary level of customer satisfaction. Have been responsible for project support, raising tickets and closure of the same
Academic Qualifications
Master of business Administration
(MBA) Information Systems-2015
Bachelor of Engineering B.E. (IT) 2010
Additional Information
Volunteered for Junior Achievement Program at Jefferson Elementary School Norwalk, CT, USA
Trained Indian classical singer(Prayag University)
Won a Fashion Show competition, a fashion enthusiast with an experience in entrepreneurship (1.5 years 2014 to 2016), owned and operated an ethnic Clothing line