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Manager Customer Service

Location:
Scranton, PA
Posted:
August 20, 2017

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Resume:

William Bryan

*** **** **** **.

Scranton, Pa. **508 Phone: 570-***-****

Personal Email: ac1w1i@r.postjobfree.com

EDUCATION

Career Technologies Center, Graduated 1980

Technical Certification in Welding.

Scranton Technical High School, Graduated 1974

EMPLOYMENT EXPERIENCE

Olympia Chimney Supply Company 2008-2017

Production Manager in the Custom Shop.

Responsible for the scheduling, production, lead times, customer service, demand flow, lean manufacturing, Kiazons and Kanban, Ion reports, ship viewers report, mercola reports, schedule orders, and worked with suppliers.

Managed 19 people.

Met goals and schedule, including same day shipping.

Worked close with Operations manager and CSR manager. McKinney Products 1979-2007

Profit Center Manager 1993-2007

Supervised the start of 1st shift, maintained quality and production goals, Kiazons, DFT, and JIT, and worked with suppliers.

Supervised, scheduled, and coordinated production in metal fab operations through packing.

Consistently met production and weekly delivery goals.

Supervised 45 people.

Press Brake Operator 1983-1993

Set up and operated 100-ton Amada press brake.

Worked off blue prints.

Met goals and standards.

Set up man/Die Setter 1981-1983

Set up punch presses, countersinks and other operations for machine operators to run.

Met goals and standards.

Machine Operator 1979-1981

Ran various machines including punch presses, countersinks, and counter bore machines.

Met goals and standards.

Anthracite News 1972-1979

Bill Collector/Delivery Man.

SKILLS/CERTIFICATIONS

Certifications in:

Welding

Kaizons, Kanbans, DFT, and Lean Manufacturing

Experience in carpentry, woodworking, and general Handyman ACHIEVEMENTS

Third degree brown belt in Kempo Karate.

Placed 18th in 1979 Mr. Anthracite contest.



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