GILSON ENMANUEL CANARIO SANTOS, PMP
Hollywood FL 33024
*******@*****.***
Industrial Engineer and Certified Project Manager with more than 8 years of experience, including Logistics, Manufacturing and Web Development Software.
PERSONAL INFORMATION
Born September 5, 1986 in Santo Domingo (Dominican Republic).
Marital status: Single.
WORK HISTORY
10. 2016 – ACTUAL HOME DEPOT
Project Coordinator
Plan and coordinate all tasks to perform multiple kitchen design and construction projects as required by customers.
Collect detail requirements from customers to exceed performance standards related to measure, communication and voice of the customer.
Collaborate with service providers on daily activities and services.
Inspect and fix defects.
Coordinate and follow up installation timeline and schedule.
Tracking SLA and KPI.
01. 2015 – 04, 2016 VERIZON
Quality Assurance Project Manager – Contractor
Responsible for Planning and Execution of test strategies for web development projects (Salesforce.com and in-house apps) that involves new features and changes using Agile and Waterfall models.
Managed the successful delivery of usable software to the business.
Analyzed and implemented process improvements.
Drove escalation process when discussions required extra attention.
Coordinate the deployment of change requests to production.
Hosted daily, weekly and monthly Stand-Up calls/meetings for executive staff and team members.
Knowledgeable of Test and Defect tracking database HP Quality Center and Jira.
07. 2012 – 12. 2014 MONDELEZ INTERNATIONAL
IS Project Leader
Responsible for coordination and organization of all project activities on the execution stage of the Projects.
Provided project and resource management in all project activities.
Created Regional PMO processes for Project Managers.
Coordinate releases of new change requests to production.
Wrote and presented project status report.
Created and maintained project KPIs.
Supervised the service level of application support.
Projects
Implementation and support of ERP software to improve sales performance using mobile devices (PDA's).
Implementation of BI Cubes in SQL for Data management.
07.2011 – 06.2012 DOMINICAN INSTITUTE OF LOGISTICS
Consulting Project Manager
Implemented process improvements in manufacturing, warehouse and transportation operations to reduce costs.
Provided advice on strategic and operations to improve performance in business.
Marketing strategies in order to capture customers attention.
Balanced time, scope and budget to ensure timely execution.
Identified and acquire the necessary resources to execute the project plan.
Integrated staff and operational processes
Projects
Improvements in Supply chain planning processes.
Standarization of Purchasing processes.
Re-organization of the material flow in manufacturing process.
Warehouse store operation process improvements.
ERP software implementation (e.g.: SAP BO).
Develop policy and procedure manuals.
10.2010 – 06.2011 AMBEV DOMINICANA
Project Specialist – Supply Chain
Accountable for acquisition of machinery, equipment, raw materials and construction for plant relocation project, including transportation and installation for existing equipment.
Conducted bidding process with suppliers.
Contracted review with legal team.
Managed the customs clearance process.
Coordinated safe transport to the site.
Provide support to meet project schedule goals.
10.2008 – 09.2010 INCA (INDUSTRIAS NACIONALES CXA)
International Purchasing Analyst of Spare Parts
Responsible for the international acquisition of spare parts, equipment and raw material needed to maintain production schedule.
Evaluated and negotiate supplier bids.
Deep understanding the technical specifications of parts and materials.
Projects
Improved the customs clearance process by 20%
Reduction of time in average total purchase orders by 60%
EDUCATION
09.2004 – 11.2008 UNIVERSIDAD IBEROAMERICANA (UNIBE)
Santo Domingo, Dominican Republic
Industrial Engineering
CERTIFICATIONS
05.2016 – 05.2019 PROJECT MANAGEMENT PROFESSIONAL
License 1931673
LANGUAGES
English
Spanish
COURSES
PMP-Prep Course - PMStudy
Succesfull Project Management - UNIBE.
Project Management and Execute Course – QualityRD