Monique D. Lowery-Baker

**** ********* ****, ***** ************, VA 23234 • 917-***-**** • ac1vtk@r.postjobfree.com

Summary of Qualifications

Over 10 solid years of compliance, administrative and communications experience. Proven record of accomplishments in the areas of temporary and permanent staffing, human resources, I-9 compliance, and client relations. Strong organizational abilities combined with excellent interpersonal and leadership qualities allow for effective working relationships with others at varying levels.

Professional Experience

Mediko P.C. Richmond, VA 05/2017-Present

Human Resources Assistant (Contracted through Aerotek Staffing.)

Primarily responsible for Human Resources Auditing and Compliance. Audit all employee files including legal and medical; audit I-9’s in compliance with federal government guidelines. Created and maintained tracker for I-9 and I-9 reverification. Audited Independent Contractor agreements; assisted in the development payroll reporting and benefit packages; assisted with the development of tracking system for medical license credentialing; record retention; created enrollment packages for new hires, created benefits packages for open enrollment; created job descriptions and corrected older ones; created employee exit interview survey.

Capital One Richmond, VA 11/2014-01/2016

I-9/E-Verify Coordinator (Contracted through Digital Intelligence Systems, Inc.)

Responsible for receiving I-9’s within allotted Federal Government requirement time frame (within 3 days of hire) companywide. Ran daily new hire report. Utilized tracker to mark/receive I-9’s. Ran monthly termination report. Partnered with auditor monthly for I-9 audit. Purged I-9’s of terminated employees. Validated I-9’s. Keyed I-9’s into E-Verify as needed. Verified employment eligibility through E-Verify online systems. Managed E-Verify Tentative and Final Non-Confirmations for both Social Security and Department of Homeland Security. I-9 mailbox management including answering general I-9 and E-Verify questions, acceptable documents, and I-9 recertification, manual entry report, did not start report; start date changes, name changes, and Corporate Security I-9 requests. Performed SARBOX audit. Responsible for 90-day follow ups for associates who used document receipts to complete I-9. Assisted in transition from paper I-9 to electronic I-9 (EI9). System administrator for EI9 system First Advantage/Guardian – duties included resetting new hire’s user names and passwords, unlocking accounts and other troubleshooting.

Coalition, LLC New York, NY 03/2012-Present

Website Content and Newsletter Manager (Contractor)

Updated website. Wrote, proofread, and edited articles. Oversaw freelance writers. Crafted site promotions, email newsletters, online campaigns. Managed web projects. Set up meetings between CEO and vendors. Internal communications management. Troubleshot and worked closely with IT specialists to resolve technical issues. Assisted with hiring. Planner for financial literacy and understanding student loans/financial aid workshops for youth.

Robert Half International, Inc. New York, NY 03/2005 – 03/2012

Lead Administrator (Office Manager)

Prepared new candidate records and scheduled interviews with prospective candidates looking for temporary and permanent employment. Administered and evaluated assessment examinations to determine employability skills. Verified weekly timesheets for accuracy, processed candidate referral bonuses, and entry of company staff payroll. Processed invoices, adjusted client billing rates, and created fee agreements for clients. Verified employment eligibility through E-Verify online systems and checked candidate references. Audited candidate and company files. Coordinated front desk schedules and activities including data entry of candidate records into database, processed drug testing results, background checks, and physical examinations. Management and distribution of client and candidate phone calls. Work with marketing and sales staff to introduce prospective clients to the benefits of utilizing temporary staffing. Researched online ads and print media to determine company hiring trends and needs. Proficient in the areas of Work Opportunity Tax Credit (WOTC), I-9 compliance, worker’s compensation, staffing manager bonuses.

Leadership Training Institute Hempstead, N.Y. 06/2004 -03/2005

Intensive Aftercare Case Worker

Interviewed at risk youth and juvenile inmates to determine program eligibility. Provided progress reports and recommendations to judges, attorneys, and other court personnel. Facilitated one on one outreach with convicted youth and their parents to identify and resolve issues and concerns. Researched opportunities available upon release and created plans of action with youth and parents including workshops high-lighting leadership skills, anger management, college prep and teenage pregnancy prevention. Acted as liaison between school staff and law enforcement personnel to provide educational assistance for academic improvements as necessary. Coordinated field trips, mentoring programs, HIV/AIDS awareness workshops, and job training programs for youth.

Nassau County Department of Economic Development Mineola, N.Y. 3/2003 -4/2004

Executive Assistant to the Deputy County Executive; Assistant Program Manager

As Executive Assistant, responsible for scheduling the Deputy’s appointments and meetings. Handled all phone calls. Generated county organization salary charts. Accompanied the Deputy to meetings and recorded all meetings. As Assistant Program Manager, assisted low income Nassau County residents with property rehabilitation including arranging property inspections to assess damage and renovation costs. Responsible for the collection of bids between contractors and Nassau County Government for rehabilitation projects. Calculated availability of village funding on a per project basis.

Education

1995-2000 State University of New York at Old Westbury

Old Westbury, NY

Graduated: May 2000 B.A., Media and Communications

Concentration: Journalism

Internship in Journalism: The Montel Williams Show