Ashley Robertson
914-***-**** ******@*****.*** https://www.linkedin.com/in/ashleyroserobertson/
Summary
Accomplished professional with a strong background in producing high-quality technical documents, Project Management, and team building skills. Proficient at creating/maintaining technical documents using xml and html while achieving team goals and upholding project deadlines. Adept at streamlining important processes throughout project life cycle. Outgoing and skilled with team building and communication.
Areas of expertise
XML/HTML Project / Program Management Technical writing Documentation SQL Team building Data Analysis UI design
Experience
Information Developer (Technical Writer), IBM July 2013 – Present
Use XML/HTML to create internal and customer facing announcements for new and existing software products on IBM’s sales website
Manage all aspects of the project life cycle including; creating and maintaining project timeline, leading a cross functional team ensuring successful completion of deadlines, communicating changes in deliverables to stakeholders.
Reformat provided marketing information to meet industry standard.
Run weekly or biweekly communications meeting with all stakeholders involved to ensure the project teams are well informed.
Discovered new ways to streamline and re-imagine the product announcement process to achieve a more successful result; in doing so I was able to cut the length of the process by nearly 50%.
Education
Pennsylvania State University – State College, PA – Bachelors of Science Information Science & Technology (focus in Integration & Application)
Volunteer
Relay for life 2009 – 2016
Penn State Dance Marathon 2009 – 2013, 2017