QA Analyst/Tester

Ridhima Sharma

**** ********* **, **********, ** 60564 +1-312-***-**** ***********@*****.***

Software QA Tester

• Seeking Challenging career as a Software Quality Professional in Technology Industry.

• Software QA tester with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits.

• Qualifications include eight years of total work experience, including four years of QA software testing experience in manual and automated testing of mobile applications (iOS and Android).

• Excellent knowledge of Agile (Scrum) development environment, multiple web browsers, and automated testing suites.

• 4 years of experience in Manual/Automated Testing for Software Quality Assurance (SQA)

• Hands-on experience with Selenium, HP Quality Center, UFT and SQL. Key Skills

QA Standard Operating Procedures

SQA Tools & Best Practices

Test Strategies, Test Plans

HP ALM, UFT, Selenium

GUI Testing

Functional Testing

Regression Testing

Integration Testing

Tracking, Logging & Reporting

Agile Methodology

Checklists, SQL

Issue Identification & Documentation

Professional Experience

Software QA Tester, Skytime Travel, Chicago January 2016 – April 2017 Skytime Tours and Travels offer a trip planning, tours booking, including car rentals, cruise and hotel reservation services. Their website testing involves providing QA testing support for website error checking, reservation associations with appropriate user accounts and providing ad-hoc support.

• Key responsibilities included developing user stories, creating test strategies, test plan, checklists, test cases, test data and their reviews. Creation of test data, test execution as per test plan, defect reporting and defect retesting.

• Applied UFT per the project needs.

• Developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards and customer specifications.

• Participated in Sprint Planning meetings to identify the strategic features of the user stories and review the current sprint user stories.

• Participated in daily scrum meetings to address any blockers of testing and discuss the status of assigned tasks.

• Created and executed automated software test plans, cases and scripts to uncover, identify and document software problems and their causes.

• Conducted Functionality and Regression testing during the various Sprints of the application.

• Tools used: HP Quality Center, SQL. With the help of SQL queries, the data on the front-end application was verified against the back-end database. Page 2

QA Tester, Movement Mortgage May 2015 – Dec 2015

Indian Land, SC (Remote working)

Movement Mortgage provides agents and loan services for residential and commercial mortgages. The company’s new product implementation testing involves providing QA testing support testing their mobile app that lets customers access to latest company announcements and news. Responsibilities include:

• Verifying cross platform mobile Hybrid applications targeted to iOS, Android and Windows Mobile devices.

• Verifying performance on different network speeds and WiFi environment.

• Writing and maintaining test checklists.

• Work collaboratively with development team to encourage defect prevention over detection.

• Attended teleconferences and discussions on problem resolution.

• Tools use: HP Quality Center. Used SQL Queries to verify the data from the Oracle database. QA Testing Analyst, Travisa, Washington D.C. May 2012 – March 2014 Worked with Travisa primarily focusing on ensuring the smooth processing of the visa website GUI. Also, ensuring that the data is getting pulled correctly in the back end for processing by the company staff.

• Testing Indian Visa website with Travisa during the outsourcing process.

• Project includes developing and maintaining test plans, test execution and defect identification.

• Book-keeping and data analysis for Visa applications. Documentatlist, Embassy of France, New Delhi, India January 2008 – June 2010

• Data entry, analysis and review for assisting research projects and scholars.

• Managing resource sharing between organizations, primarily Delnet. (http://delnet.nic.in)

• Maintaining statistical data files from various online resources (e.g. JSTOR, BiblioSHS). Canada High Commission, New Delhi, India August 2006 – December 2007

• Assisted in data entry for the visa applicants.

• Verification of databases against submitted documents. Education

Software Quality Assurance / Quality Control Training April 2012 SigmaSoft Software Testing Training

Diploma in Computer Application (FoxPo with Programming) December 2008 Annamalai University, Chennai, India August 2008 - July 2009 Bachelor of Library and Information Science

Alliance Française, New Delhi January 2006 - May 2007 Bachelor Degree in French (6 semesters)

Faculty of Arts, University of Delhi, New Delhi August 2006 - March 2007 Advance Diploma in French Language

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St. Stephens College, University of Delhi, New Delhi August 2004 - March 2006 Certificate & Diploma in French Language

University of Delhi, New Delhi July 2002 - April 2005 Bachelor of Arts (Economics and Office Management & Secretarial Practice) Software Knowledge

• Testing: HP Quality Center, HP QTP/UFT. Selenium Suite. Familiarity with JIRA.

• Familiarity with Agile methodology.

• Basic training in SQL.

• MS Office Suite, MS Windows, Mac OS, iOS, Android.

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