Customer Service Representative
Resume:
Charmaine Ward
Apt #*S
New Bedford, MA 02740
********@*****.***
PROFILE
Excellent written, verbal communication skills with the ability to communicate and interact effectively in all situations. Dependable and highly motivated with the ability to multitask efficiently and effectively in high stress situations.
SKILLS
Call Center, Medical Billing, Insurance Experience, Proficient in MS Word, Excel, PowerPoint and Outlook.
EMPLOYMENT HISTORY
Star Gazer Entertainment 2008 - 2013
Sales/Marketing Representative
Supervised auditions for event production, interface daily with internal partners, scheduled and managed performances.
Administrative Assistant
Handled incoming calls and inquiries, responsible for leads, scheduled travel arrangements and managed accounts.
LSJ Associates
2005 - 2013
Property Manager
Responsible for renting apartments, maintaining contacts for repair and maintenance, collecting rent and references for potential tenants.
OMNIPOINT
Call Center Representative
Responsible for assisting customers with payments and requests by answering incoming calls and matching the features and benefits to the needs of the customers.
EDUCATION
Florida Institute of Technology
Independent University
The Salter School
CERTIFICATIONS
Medical Health Claims Specialist Certificate Anticipated
Diploma in Social Sciences
Advocacy Certificate
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