Engineer Software

Ahmed Mostafa

**** ******* *****, ********, *******, USA 31907

706-***-**** • ***.*****.**************@*****.*** • https://www.linkedin.com/in/ahmed-mostafa-a4993b102/

Education

BSc in Engineering, Cairo University-Department of Electronics & Electrical Communications, May 2015 Graduate

Graduation Project: Interactive Building Technology

The integration between mechanical engineering and electronic engineering. For use on architecture and buildings of unconventional varying features and to be unique; this may also be served in advertising

Work Experience

Ericsson, Core Network Performance L1 Support Engineer, May 2016 – July 2017

Etisalat Egypt Network Operation Center

Day to day analysis on network performance by analyzing statistics

Ensure customer satisfaction by supporting to reach the agreed level of network performance and availability

Submit reports based on agreed frequency and escalate non-performance to related parties effectively

Ericsson, Front Office Access Network Support Engineer (Dispatcher), November 2015 - May 2016

Etisalat Egypt Network Operation Center

Issued and assigned trouble ticket to concerned party through trouble ticket’s system relevant to appeared symptoms on RAN within customers SLA time with making sure that there were no planned activities on the node

Assisted FM when needed by checking on site configuration, the E1 state, and resetting hanging CF, TG, TF, TRX

Career Related Experience

Swift Act Services, Instructor: Amr Ali Abdelnaby, June 2017 - July 2017

Embedded Software Bootcamp

C Programming (Control Flow, C Preprocessor, Functions, Compilation Process, Arrays, Pointers, Structures, Bit Manipulation)

Device Drivers (GPIO, LED, Switch, Seven Segment Display, LCD, Timer, PWM, ADC, UART, SPI, I2C)

Software Design (Static Software Design, Dynamic Software Design)

Software Testing

Vodafone College, April 2015 - July 2015

Certified Mobile Communications Technical Training Package

Mobile telecommunication fundamentals, 2G & 3G (architecture, air interface, and call scenarios)

Extra-Curricular Activity

Cairo University - Science Club, Fall 2013 - Summer 2015

Assisted students from various faculties within Cairo University on their projects for student science fair competitions

Additional Skills

Software Proficiency

knowledge of C/C++, Python, and SQL Programming Languages

knowledge of Microcontroller programming and interfacing protocols

knowledge of embedded software design, software testing and validation

Good user of Microsoft office programs (Word, Excel, PowerPoint)

Special Skills

Fluent in English, speaking and writing; Mother tongue, Arabic

Self-motivated, ability to self-learn, and ability to work under pressure

Team player with a willingness to lead when necessary, good interpersonal skills

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