Service Professional Experience

**** ****** ****** **** **. Spring, Texas *****

440-***-**** *******@*****.***

ZACHARY MUTSCHLER

OBJECTIVE

Seeking a position in a results-oriented company that seeks an ambitious and career-conscious person, where acquired skills and education will be utilized toward continued growth and advancement.

SUMMARY OF QUALIFICATIONS

I possess a strong sense of pride in all the work I do. I am a hard worker and fast learner. I believe that my experience combined with my desire to work and learn new things to strengthen my skills makes me an ideal candidate.

PROFESSIONAL EXPERIENCE

Pinch – Houston, TX 01/2017-Current

Server/Manager - Opened restaurant Responsible for the training of all new server/wait staff Maintained safe food handling practices Abided by all TABC rules and regulations for alcohol service Ensured that food and beverages were served in a timely manner Built relationships with regular customers by learning and remembering their preferences Resolved customer complaints by listening to their concerns

Team Services- Houston, TX 05/2016-10/2016

Tankerman - Follow pre-transfer inspection requirements; Conduct pre-transfer conference and the Declaration of Inspection Connect cargo hoses or loading arms; initiate pumping; increasing pressure appropriately to normal discharge pressure Perform calculation of loading rate; monitor all loadings to insure safe and environmentally proper procedure is followed; secure cargo systems perform minor repairs to barge equipment, and other duties as needed

Genesis Energy - Marine Transportation, Houston, TX 09/2013 – 5/2016

Tankerman - Responsible for cargo transfer and operations of black oil products Making up the tow; dropping, spotting and switching barges at dock Developing a complete knowledge of all heaters; troubleshooting barge problems, developing good leadership abilities; developing good training abilities Ensuring quality of work in a safe and timely manner Repairing flame screens, cleaning P/V valves, greasing winches, in accordance with the barge checklist distributed by the Barge Maintenance Department

DeShazer Ranch - Tomball, TX 09/2012 - 08/2013

Maintenance/General Labor - General maintenance Responsible for general upkeep of facility Refinishing of all barns and stables Ensuring quality of work in a timely manner.

Bar Louie - The Woodlands, TX 04/2012 - 08/2012

Server/Trainer - Opened restaurant Responsible for the training of all new server/wait staff Maintained safe food handling practices Abided by all TABC rules and regulations for alcohol service Ensured that food and beverages were served in a timely manner Built relationships with regular customers by learning and remembering their preferences Resolved customer complaints by listening to their concerns

Diligent Delivery Systems - Houston, TX 04/2011 - 08/2011 Owner Operator - Reviewed invoices to ensure that proper items were delivered to customers on time and unharmed Reported deliveries to dispatch Owned my own truck and worked through a contract with the company

The Cheesecake Factory - Memorial City, TX 01/2011 - 04/2011 Server/Trainer - Opened restaurant Responsible for the training of all new server/wait staff Maintained safe food handling practices Abided by all TABC rules and regulations for alcohol service Ensured that food and beverages were served in a timely manner Built relationships with regular customers by learning and remembering their preferences Resolved customer complaints by listening to their concerns

Applebee's - Round Rock, TX and Mentor, OH 12/2009 - 10/2010 Server/Expo - Ensured that all dishes that were served were correctly portioned and presented to company's expectations Maintained safe food handling practices Abided by all TABC rules and regulations for alcohol service Ensured that food and beverages were served in a timely manner Built relationships with regular customers by learning and remembering their preferences Resolved customer complaints by listening to their concerns

Red Lobster - Austin and The Woodlands, TX 08/2007 - 05/2009 Server/Expo/Trainer - Responsible for the training of all new server/wait staff Ensured that all dishes that were served were correctly portioned and presented to company's expectations Maintained safe food handling practices Abided by all TABC rules and regulations for alcohol service Ensured that food and beverages were served in a timely manner Built relationships with regular customers by learning and remembering their preferences Resolved customer complaints by listening to their concerns

E DUCATION

Oak Ridge High School

§ GED

Conroe, TX

ITT Technical Institute

§ 15 credited hours for computer networking system

Austin,TX

Maritime Services Group of Louisiana

§ Merchant Mariners Credential

CURREN T CERTIFI CATIONS

§ TWIC card

§ Basic First Aid § Basic Firefighting

§ USCG Merchant Mariners Credential - issued December 9, 2014: Tankerman-PIC (barge) Ordinary Seaman, Wiper, Steward Department (FH)

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