Customer Service Data Entry

Gregory S. Green

**** ***** ***** **

Charlotte, NC 28269

Phone: 704-***-****

Email: ***********@*******.***

OBJECTIVE: To secure a permanent position with a company where I may demonstrate my

skills acquired through formal education and employment experiences.

EDUCATION: Graduate of (A&T) North Carolina Agricultural and Technical State University (2006)

Bachelor of Science Degree - Graphic Communications Systems (CADD)

EMPLOYMENT: SCOTT SAFETY, Monroe, NC; February 2015 – August 2017

3D PRINTING OPERATOR AND OFFICE ADMINISTRATOR

Making and cleaning 3d prototype parts from engineer’s designs.

Using Microsoft Office for office usage and to keep track of inventory, and 3d print usage

Handling of Inventory for Engineering Lab and 3d Printing supplies

Maintaining waste control for 3d print machines and post cleaning process

Make Revision changes to engineering drawings using Autodesk Inventor

Usage of Baan, which is a database used to store engineering drawings and part numbers

EVERGREEN RECOVERY SOLUTIONS, Charlotte, NC; September 2014 – December 2014

CALL CENTER

Dealing with Debt Collections and Customer Service with people over the phone

UPS, Charlotte, NC; March 2013 – September 2014

HUB SUPERVISOR

Supervisor in ODC/Hub; Computer data entry

Certifying international package to be shipped

Sorting packages to accurate destination

Assisting others in problem solving, computer database and making sure area is being ran properly

If packages happen to be on hold, call customers to make sure they have all information they need to be able to ship packages internationally

Managing employees to load packages into a trailer truck within a certain time limit to be sealed and to drive off to its next destination and also making sure area is being ran properly

At the beginning and end of the task turning in the proper reports to show what has been done throughout the working period

ODC-Operating Data Communications, Charlotte, NC; August 2008 - March 2013

COMPUTER DATA ENTRY

Certifying international package to be shipped

Sorting packages to accurate destination

SHUTTERFLY, Charlotte, NC; November 2009 – November 2010

Produce Photo Albums

Utilize cut machine for sizing photos

DICKS SPORTIN GOODS, Pineville, NC; April 2007 – April 2008

CASHIER/CUSTOMER SERVICE

Worked as Cashier

Assisted customers with telephone inquiries

Advise customers on warranty plans, store discount cards, and credit cards

NORTH CAROLINA A&T STATE UNV., Greensboro, NC; May 2006 – July 2006

INTERNSHIP/TEACHER ASSISTANT

Assisted students with web site studies

Completed various office duties

Graded students test work

HAYES-TAYLOR YMCA, Greensboro, NC; August 2003 – July 2005

Work with children in an after school program (K-5).

SISKEY YMCA, Matthews, NC; May 2001 – December 2002

Refereed children's baseball/t-ball and basketball games

Managed baseball and basketball clinics with children

Assisted with summer football camp

Completed office duties

TECHNICAL / COMPUTER SKILLS:

Intermediate use of Autodesk Inventor

3d Printers: Fortus 400mc, Objet Connex 500, and ZPrinter 650

Microsoft Office – Word, PowerPoint, Excel, Publisher

Shipping and Receiving

Platforms: PC, Mac

REFERENCES: Readily available upon request.

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