Customer Service Part Time

Jerrod Goston

**************@*****.***

*

Jerrod Goston

***** ****** ***** *****

Houston, TX 77047

713-***-**** Home

832-***-**** Cell

**************@*****.***

OBJECTIVE

To become an asset to a company that allows for personal growth and stability in a full time position. SUMMARY OF QUALIFICATIONS

I have a strong knowledge of computer operating systems, configuring internet hardware/software, server set up and experience in installing and maintenance of Point of Sales systems. I am capable of providing strong troubleshooting assistance with friendly customer service to customers. EMPLOYMENT HISTORY

POS Tech

09/2016 - Present

DISYS

Houston/Austin, TX

Install and provide future maintenance on Point of sales systems for a chain of local grocery stores in Houston and Austin, TX. Travel to store locations as needed. Complete survey of stires, keep log of maintenance, and upgrade servers.

Technical Support Agent

06/2016 - 09/2016

Empereon Marketing

1701 Fairway Drive Alvin,Tx 77511 281-***-****

Provide excellent customer service and IT support to internet and cable customers. Assisted with training new hires on our computer systems.

Cook

01/2016 - 05/2016

Taco Cabana Restaurant

Pearland, TX

Prepare food, maintain cleanliness in serving and prep area. Seasonal Delivery Helper

10/2015 - 01/2016

UPS

Houston, TX

Assist delivery driver on his route by delivering packages to customer's door. Jerrod Goston

**************@*****.***

2

Part Time Stocker/ Forklift

02/2015- 08 2016

PetSmart

10075 Almeda Genoa Rd, Houston TX 77075 713-***-**** Was responsible for using the forklift to remove pallets out the truck,stock the pallets in their bay and also restock the store.

Machine Operator

09/2014 - 10/2015

Schwans

Pasadena, TX

Operate machine that filled eggroll products

Warehouse Associate/ Forklift

02/2013 - 07/2014

Staffmark Staffing

2500 West Loop S #130 Houston, TX 77027 713-***-**** Responsible for shipping and receiving inventory for the warehouse also had to operate forklift for some projects.

Temporary Warehouse Worker

06/2013 - 09/2013

IRD Inc.

3340 Greens Rd Houston, TX 77032 281-***-****

Temporary Assignment in which I was responsible for loading and unloading trucks in warehouse. Laborer

03/2013 - 5/2013

Custom Rubber Products Inc.

2625 Bennington St. Houston, TX 77093 713-***-**** Temporary Position in which I was responsible for making molds for the oil industry. Part Time Merchandiser

05/2011 - 03/2013

Burlington Coat Factory

2812 Business Center Drive Pearland, TX 77584 713-***-**** Responsible for getting the product to the sales floor and for making sure all signs were visible. Part Time Bagger

06/2011 - 02/2012

Kroger Store #308

11003 Shadow Creek Pkwy Pearland, TX 77584 281-***-**** I was responsible for bagging groceries and help customer load their vehicles and keep baskets available to customers.

Jerrod Goston

**************@*****.***

3

Full Time Prep Cook/Dishwasher

02/2010 - 05-2011

Mercheris Martini Bar And Grill

11200 Broadway Suite #1160 Pearland, TX 77584 713-***-**** I was responsible for cleaning dishes, checking in food product when the truck arrived also had to prep salads and other dishes for the waiter to take out to the customers. Custodian

03/2007 - 04/2008

United States Post Office

1902 Texas PKWY Missouri City, TX 77489 281-***-**** Temporary position as a Custodian where I was responsible for cleaning all carriers station, offices, restrooms and also was responsible for taking all trash out every trash can. SKILLS

Problem solver

Microsoft Word

Microsoft Excel

Microsoft Access

MS Power Point

Professional Demeanor

LogMeInRescue

Customer Service

Multi phone line

Fax Machine

Copy Machine

EDUCATION

2001 - 2005

Waltrip High School Houston, Tx

High School Diploma

2005- 2007

University Of Houston Downtown

Business Management

2009-2010

Professional Careers Institute Houston, TX

Administrative Medical Assistant Certificate

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