Administrative Assistant

RACHELLE MALESKI

**** ****** *****, ***********, ******** 20121 C: 571-***-**** ***********@*****.*** PROFESSIONAL SUMMARY

Rewarding career in the Accounting / Administrative field where I can capitalize on my vast years of experience. Demonstrated capacity to provide comprehensive support including managing and coordinating projects and processes in support of effective business operations. Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced environments. Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives. Outstanding interpersonal, customer service, leadership, and organizational skills with a get it done attitude. Thrive within detail-oriented, deadline-driven environments. Ability to anticipate needs without being asked, accomplished at transposing large amounts of data with accuracy and speed. Exhibit excellent time management skills, a team player and passion for helping others. SKILLS

Invoice coding familiarity Administrative support specialist Cash flow management Creative problem solver

Collections Exceptional communication skills

Credit Card processing Deadline driven

Lockbox / ACH processing Professional and mature

Vendor / Sub-consultant relations Quick learner

Strong client relations Works well under pressure

Exceptional customer service Dedicated team player Project Planning Accurate and detailed

Trusted key holder Flexible

Superior attention to detail Maintains confidentiality Self-motivated professional Independent worker

Extremely organized Filing and date archiving

WORK HISTORY

Administrative Assistant III, April 2004 to December 2016 Dewberry Consultants LLC – Fairfax, VA

Dewberry is a professional services company specializing in construction, architecture, site/civil engineering with annual revenues of $344 Million and over 2000 employees. Skillfully manage wide-range of administrative and accounting support tasks, including: ADMINISTRATIVE DUTIES:

Managed phones and calendars for Executive Vice President and Vice President including meetings / appointments, follow-up with attendees.

Coordinated domestic travel arrangements, including booking airfare, hotel and transportation including reconciliation of expense reports.

Identified areas for improvement in policies, procedures, and business unit processes and delivered strategic recommendations to management on key issues.

Facilitated development of office operations; trained new staff. Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities.

Provide outstanding customer service / follow-up to both internal and external constituents. Deep experience performing administrative work that requires analysis, initiative and independent judgement and frequent access to confidential information.

Ability to convey a professional image, as well as, remain flexible and positive in a fast pace environment. Excellent organizational skills, ability to meet deadlines and address multiple priorities. Planned and coordinated logistics and materials for board meetings, committee meetings and staff meetings. Ordered and distributed office supplies while adhering to a fixed office budget. Managed office supplies, vendors, organization and upkeep. Maintained a clean reception area, including lounge and associated areas. Directed guests and routed deliveries and courier services. ACCOUNTING DUTIES:

Researched and resolved accounts payable discrepancies. Authorized and coded sub-consultant invoices and submitted invoices to A/P for payment. Research and resolved invoices mailed to incorrect account Reviewed invoices monthly and submitted invoices to client with detailed progress report and/or spreadsheet of work performed.

Tracked invoices and receivables for payment.

Contacted clients via phone/email/mail when payment not received. Sent out collection letters with back-up information (invoice, signed contract, etc.) Kept all parties informed of progress of collections through emails and tracking system in JDEdwards with notes. Processed credits and write-offs when required.

Respond to customer inquiries in person and over the phone to resolve problems. Liaise with cross-functional teams in support of customer needs. Managed divisional weekly timesheets by providing cost codes and job numbers to employees in order to ensure accurate posting / invoicing of time worked.

Made corrections to timesheets errors when required. Collections Specialist, October 2000 to September 2003 ManTech International Corporation – Fairfax, VA

ManTech is a government contractor which provides technology solutions in information systems, environment, telecommunications, defense, and aeronautics with annual revenue of $200 Million in 2004. COLLECTIONS SPECIALIST:

Manage daily collections for government contractor. Oversee three (3) employees / collectors with main focus on meeting monthly projections. Suggested and implemented daily spreadsheets for all DFAS and GSA offices for the recording of invoices being received and the tracking of payment information.

Suggested and implemented banking reports (ACH, Lockbox, Deposit) to include coding in order to the field offices of ManTech to determine what monies were collected for the given day. Developed a procedure folder for Cash Management, having these procedures in writing was used as a reference guide and an essential tool to completing the task at hand. Suggested and implemented a bonus program for collectors based on quarterly projections being met. EDUCATION

High School Diploma: 1984

St. Clairsville High School - St. Clairsville, OH

ACCOMPLISHMENTS

AWARDS AND HONORS:

PIP (Personal Incentive Program)

Awarded December 2001 by Deeta Henry, Supervisor, ManTech for meeting yearly projections. Awarded December 2000 by Terry Myers, Vice President, Finance &Accounting, ManTech for meeting yearly projections.

"CONTRIBUTION" 2014 awarded by Dewberry Site/Civil Business Unit for my efforts of contributing whenever needed.

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