TEQUILA HOLLIS
*** ******** **. ***** ****, Texas 214-***-**** *******@*****.***
OBJECTIVE
To work-in a growing organization as an Admin. Assistant/Clerk where my 10 years’ experience and skills will contribute to the organizations success and meet organizational goals.
EDUCATION
Business (2016) Dallas County Community College District (Cedar Valley Campus)
Business (2012) Devry University (Irving Campus)
CERTIFICATES
Accounting and Bookkeeping (Bill J. Priest)
Quick Books Dallas County Community College District (El Centro Campus)
HIPAA Security and Privacy Training (Dallas County- Benefits 2017)
EXPERIENCE
AD-A-Staff Dallas, Texas
Senior Secretary and Data Entry Clerk 04/2014 to Current
Dallas County – Records HR and Election Dept.
Entered new applications for voter Registration
Updated Voters Information (Change of Address, Martial Status, Deceased Voters)
Human Resources/Benefits ( Answered phones lines, Entered New Hired employee data, Change Orders for benefits, Entered NOS Details and Dependents turning 26 to COBRA spreadsheet, Opt-Outs Benefits details, Entered Beneficiary details, Entered bill payments for Retirees, Cobra, and Assurant Dental using Oracle software
Chartwell Staffing Irving, Texas
Senior Secretary 12/2013 to 4/2014
Dallas County Records - HR
Greeted customers entering establishment, determined nature and purpose of visit;
Direct and escorted clients to specific destinations
Answer multi phones and transfer to the point of contact
Handling of mail and packages incoming and outgoing
Assist the benefits department with new hire orientation
Data Entry
VOLO Talent Solutions Addison, Texas
Receptionist 07/2013 to 12/2015
Hudson Advisors
Researched Answer multi phone lines and direct calls to point of contact person
Greeted customers entering establishment, determined nature and purpose of visit;
Also, directed and escorted clients to specific destinations
Sign for all incoming packages and vendor deliveries
Lincoln Property Company
Answer multi phones and direct calls to point of contact
Halff
Greeted customers entering establishment, determined nature and purpose of visit;
Also, directed and escorted clients to specific destinations
Answer multi phones and transfer to the point of contact
Mailroom clerk backup handling of all mail and packages incoming and outgoing
W & R Technology Dba ATS South Dallas, Texas
Office Manager 05/2001 to 05/2011
Researched, compiled, and prepared reports, manuals, correspondence, and other
Information required by management
Provided employees with guidance in handling difficult and complex problems, and in
resolving escalated complaints and disputes
Participated in the work of subordinates in order to facilitate productivity and to
overcome difficult aspects of work
Ensure the office and directors have adequate supplies
Processed AR and AP information
Performed payroll and maintained company files
Completed annual certifications for the company (MBE, HUB, Duns.)
Provided QuickBooks Cost data on company activities including projects & expense
information
Analyzed financial activities of establishments and departments, and provided input
into budget planning and preparation processes
Instructed employees in job duties and company policies, and arranged
for training to be provided
Developed and updated procedures, policies, and standards
Issued recommendations to management concerning staffing decisions and
procedural changes
Maintained records pertaining to inventory, personnel, orders, supplies, and machine
maintenance
Dixie Staffing Dallas, Texas
Receptionist/Data Entry 01/2001 to 05/2001
Scheduled appointments and updated calendar utilizing MS Outlook.
Filed and maintained records
E-mailed documents and information utilizing MS Outlook
Resolved customer complaints
Analyzed data to determine answers to questions from customers and members of
the public
Operated telephone switchboard to answer, screen and forward calls, providing
information, taking messages and scheduling appointments
Received payments and recorded receipts for services
Greeted customers entering establishment, determined nature and purpose of visit;
also, directed and escorted clients to specific destinations
Provided information about establishment, such as location of departments and
offices, employees within the organization and services provided
Maintained a current record of staff availability and location
Processed and prepared memos, correspondence, travel vouchers and other related
documents
Scheduled space and equipment for special programs and prepared lists of
Participants