Excellent verbal and communication skills Capability to construct and
Resume:
Mary Lorraine Jo A. Bigay
Northridge, Ca 91325
****.*****@*****.***
Objective:
A motivated individual seeking to leverage acquired academic knowledge and work experience into effectively filling any position. A dedicated worker aiming to help achieve company goals and take on more responsibility as quickly as possible. Excellent interpersonal skills.
Education:
Van Nuys High School - Van Nuys, Ca
High School Diploma, June 2002
United Education Institute - Van Nuys, Ca
Pharmacy Techinician, October 2006
Summary of Qualifications
•Excellent verbal and communication skills
•Capability to construct and prolong working relationships with team members
•High level analytical and problem solving skills with attention to detail
•Proven ability to prioritize well with excellent time and management skills
•High level of customer service and customer relations
•Ability to work well independently
•Excellent educational background
•Well developed researching skills
Work Experience:
Jun. 2007 - Nov. 2010 Laboratory Technician Quest Diagnostics, Valencia,
Ca
Oct. 2006 - Apr. 2007 Laboratory Technician Laboratory Corporation of
America, Los Angeles, Ca
Dec. 2002 - Oct. 2006 Laboratory Technician Quest Diagnostics, Valencia,
Ca
•Receive specimens, enter specimen data into a computer system, prepare samples for further laboratory analysis, and transport specimens to other labs and clinical departments.
•Unpacks specimens from branches or ports and routes specimens by type to various staging areas.
•Prepares all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifuge, separate serum, and blood smears.
•Aliquots sample for departments. Prepares excess specimen samples for storage and resolves and document problem specimens.
•Prepare and scan documents.
•Follow all Standard Operating Procedures including safety and quality standards.
•Ensures that the correct specimen is collected for each test ordered, and that the tube types submitted are written in the left margin of the requisition.
•Proper Personnel Protective Equipment (PPE) must be worn at all times to protect the processor from any infectious material.
•Collects and delivers specimens for analysis, using appropriate or specified equipment for collecting and handling specimens.
•Ensures proper labeling and obtains pertinent clinical and protocol information on request forms.
•Develops and maintains knowledge of various aspects of processing specimens, paying particular attention to safety practices.
Nov. 2001 - Sept. 2002 Telemarketer American Red Cross,
Van Nuys, Ca
•Schedule prospective blood donors from a variety of sources by phoning individuals to make donation appointments.
•Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals.
•Coordinate reminder calls, follow-ups, log-in of data and maintenance of records.
•Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience.
•Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times.
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