Systems Admin

Harry Lambros

***** *. ******* ******

Chicago, IL 60655

708-***-****

*********@*****.***

Career Summary

I have over 28 years of Systems Administration focusing on hardware and software issues as well as experience in IP based and POTS line telephone systems. I have worked with VMWare 5.5 ESXI Hypervisors with Vsphere Client, desktops, laptops, thin clients and servers. I have provided 24/7 technical support via phone and e-mail of hardware and software issues through various trouble ticketing programs. I have NAS backup and restore experience using EMC Networker software. Managed SEPVersion14 Company wide for clients,Utilized Microsoft’s SCCM for updates on client desktops,laptops,and MDM devices. Sigma Six (White Belt),ITIL Framework methodology. I am local to Chicago and available immediately. I have excellent communication skills and a strong team environment personality.

Technical Skills

Operating Systems Microsoft Windows ‘NT 4 .0

Server 2000/2003/2008/2012/2016

Microsoft Windows 3.11, NT 4.0

workstation, ‘95/98/2000/XP

Win7,Win8

Network/Protocols TCP/IP

LAN/WAN

Routers

Switches

Databases MS Access SQL Server 2000/ 2 005/2008

Software Applications Word

Excel

CCMail

Checkpoint V PN

Outlook 97, 98,

2000, 2 007,2010/2013/2016

Hummingbird

Symantec Ghost

Office Communicator

Citrix

SharePoint

VMWare/VSphere Workstation/Server

Veritas Backup 8.6

Lotus Notes

McAfee

PcAnyWhere

Interwoven

Windows Sysprep

Windows MDT image server

HP Data Protector

HP service Manager

PowerPoint

EMC Networker Backup Software

Telecom T-1

T-3

ISDN

ADSL

DSL

Professional Accomplishments

Livingston International Sept 2015 to Current

PC LAN Support Specialist

Provide desktop software/hardware support via Heat trouble ticket system Image and deploy PC’s with Microsoft’s MDT server. Diagnose and resolve issues in Windows/Mac environment Manage Symantec Endpoint Protection V14 Company Wide Computershare February 2010 to Sept 2015

Desktop Support Professional

Provide desktop software/hardware support via Heat trouble ticket system Image and deploy PC’s with Microsoft’s MDT server. Diagnose and resolve issues in Windows/Mac environment Configure and deploy Avaya phones throughout a 200 seat call center environment Monitor and resolve backup issues with HP Data Protector Software Resolve issues for NICE Record On Demand software for call center agents Deploy & Configure Servers on VMware with Vsphere client ASAP Computer Services March 2003 to May 2009

Technical Support Consultant

I provided Technical Support on hardware and software issues and custom built computers for clients. I would diagnose and repair software/hardware related PC issues in a Windows 2000/NT/XP environment and also installed wireless/hardwire for LAN networks for homes and offices and maintained and troubleshot WAN/LAN infrastructure for clients. I have also built servers from the ground up for clients. CLS Group Inc. May 2006 to October 2006

Consultant

I diagnose and repair software/hardware related PC issues for clients. I also maintain and troubleshoot WAN/LAN infrastructure for clients, and office. I also install and maintain Hummingbird, Interwoven, Metastorm, and Readsoft, Document Management Software. Federal Occupational Health, EER Systems February 2001 to March 2003

Desktop Support/Security administration

I performed Windows NT 4.0/2000 Active Directory Administrative duties and responsibilities. I setup, support, and maintained Lotus and CCMail E-mail Server for client. I also setup and supported Checkpoint Secure Remote VPN for clients. I also setup and maintained McAfee Corporate Virus protection software for servers and workstations. I also managed and maintained Seagate Backup Exec software for NT 4.0\2000 file servers. I would diagnose and troubleshoot various issues with Microsoft's Office 97/2000. In addition, I setup Outlook 97, 98, 2000 Mail for corporate Exchange server use. I was responsible for replacing and upgrading the hardware and software in Windows OS environment. I had to use Symantec Ghost to replace laptop images and desktop images that had been corrupted. I used Microsoft’s Sysprep also for just 2003 File Server we had in place. I also setup and supported HealthCalc software from Innovatek for the fitness center. In addition, I setup a support Govt. POIS program for medical entries by nurses in health units. I was responsible for inputting data, diagnosing and correcting issues, and the Administrate CRM Program. Internet Commerce & Communications Inc. October 2000 to February 2001

Network Support Engineer/Helpdesk Level II

I provided 24-7 technical phone and web based support for all clients. I was responsible for Windows NT 4.0/2000 administrative duties. Plus I did the setup, support, and maintenance of 3 different e-mail programs for client hosting. I also supported and provided maintenance of FTP and Web sites on Microsoft’s IIS server. In addition, I was responsible for T-1, T-3, ISDN, ISDL, DSL, setup and maintenance for clients. I was also responsible for replacing and upgrading the hardware and software in a server environment.

Prairie Networking, Inc. January 1998 to September 2000 PC/Network Technician

I was responsible for Windows NT 4.0/98/95 administrative duties. I would diagnose and repair PC/Software related issues for clients. In addition, I would troubleshoot network infrastructure for all clients. I was also responsible for the installation, termination, and management of various types of twisted pair and fiber optic media. I was also responsible for Telephone CAT3 line installation and termination to 66 split block for clients. Education

Educational Global Knowledge August 2000

Certified – Windows NT 4.0 MCSE + Internet

Moraine Valley College August 1998

Certified – Introduction to LANS

Oak Lawn High School 1982 to 1986

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