Project Manager Management

Mostafizur Chowdhury US Citizen

**** ******* **, ******, ** 22102 ● 917-***-**** ● **********@*******.***

Highly effective, motivated, Analytical, result-driven, hands-on Quality Assurance Program Manager with 17 years of professional morals and experience in Information Technology toward software QA concepts, practices and procedures.

Testing / Quality Management ~ Development Management ~ PROJECT Management ~ Program Management

Profile

Providing QA Solutions for:

QA Project Management Regression Testing Functional & Performance Testing

Web Security Testing Test Automation Process Improvement

Testing Documentation Test Plan & Test Cases Risk Based Test Management

●Well-versed in guiding projects from initial requirement stage through to successful implementation including creating project plans, estimates, schedule, technical specifications, test strategy, test plans, and test scripts.

●Constantly focus on optimizing an application’s performance, reliability, security, and regulatory compliance.

●Considerable expertise in identifying and troubleshooting software deficiencies, generating instructions for enhancements, and tracking defects through to resolution.

●Excellent communication skills and reporting test status to the project/program stakeholders on timely basis.

●Offer strong expertise in functional, integration, end-to-end, accessibility, and user acceptance testing (UAT).

●Excellent skills in using both manual and automated testing tools, testing applications on both actual devices and on emulators, and fostering cooperative relationships with clients and project team members.

●Well-versed in project management practices and efficiently coordinating software design, testing, quality assurance, and deployment; currently completing certification programs with Project Management Institute.

●Experience in both AGILE and waterfall based project development.

● Engage with the project teams at deep level when there is a need and making use of solid Project Management

●Ability to analyze testing metrics and mitigation plan to address areas of concern.

Professional Experience

Office of the Technology and Human Services of Maryland, Essex, MD, 2015 to Present

Consultant (Testing PM)

●Support development and modernization efforts as integral member of EPMO team tasked with establishing, coordinating, and maintaining quality plan and risk management strategy for Agile-driven projects.

●Planned, scheduled, and directed comprehensive software development, Functional, UAT, Automation, and Performance Testing.

●Management of Multi-team test efforts, co-ordination of test cycles.

●Reported Issues and defects using TD Tracking System for waterfall and JIRA for AGILE projects.

●Authored test documentation, test strategy, test plan, checklists, and automated test scripts using QTP

●Oversee documentation, compliance, SOPs, and quality audits throughout complete SDLC.

●Collect statistical quality data to identify areas of improvement and recommend specific corrective actions.

●Actively participate in identifying UAT staff training requirements for existing and future initiatives.

●Implementation of keyword and data driven test automation framework to increase code re-usage, provide higher portability and reduce script maintenance cost.

Cognizant Technology Solutions, 2010 to 2015

Senior Manager Projects

Key Roles & Projects:

Program / Project Manager (Testing), ING / Voya Financial, MA & CT, 2013 to 2015

●Manage Functional and business testing teams for over 15 application (Front and back end), over 40 employees and consultants

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Professional Experience continued … Mostafizur Chowdhury – Page 2 of 3

●Spearheaded rebranding of ING applications to Voya by coordinating vendor activities, internal development, integrated test management, budget compliance, project plan, project estimates, team leadership, change control, and risk management.

●Created and delivered numerous presentations to convey project status to team members, business owners, and steering committee.

●Built and Manage on-shore and off-shore teams for ETL, Automation, Web Service, Performance, Mainframe and Section 508 test Engineers through managed agile and waterfall methodology to ensure project goals, QA Standards, and internal best practices are routinely and meticulously followed.

●Drive the tool adoption and migration strategy, Drive the implementation, sustenance and maintenance of the automation test framework.

●Manage Defect remediation efforts, issue escalation; Mentor Business teams related to UAT Testing activities.

Project Manager (Testing), Kaiser Permanente, Silver Spring, MD, 2013 to 2013

●Directed, coached, and motivated team throughout SDLC for Qualified Health Plans including project schedule, scope, budget, resource management, staffing, design review, quality audit, stakeholder relations, status reporting, and risk management.

●Fostered productive communication across architects, developers, analysts, and end users to achieve timely and budget-compliant project completion.

Project Manager (Testing), UBS, Weehawken, NJ, 2012 to 2013

●Project-managed migration of user accounts from e-portfolio to OLS, demonstrating exceptional skills in development, integrated test management, budget management, estimating, risk assessment, and risk mitigation.

●Actively participated in meetings with senior management to discuss and resolve project issues.

●Testing Mobile Technologies and online accounts for new and old customers.

Project Manager (Testing), NIKE, Portland, Oregon, 2012 to 2012

●Redesigned NIKEiD site via Agile methodology to feature meaningful interactions versus passive messaging.

●Leveraged Responsive Web Design to generate screenshots on actual device sizes for iOS, Android, OS X and Windows platforms, and performed in-depth testing in desktop browser.

●Oversaw team leadership, testing, and quality assurance to achieve successful project outcome.

●Mobile Work Management (MWM) Solution will provide field agent access to NIKE Custom Lab, Mobile Technologies supported (iPhone, iPad, Android apps, iOS, Windows) Testing.

Global Program Manager, JP Morgan, Boston, Massachusetts, 2011 to 2012

Responsible for $12 million portfolio over the testing consulting services at Banking and Finance, teams consisted of 112 resources over 3 countries providing functional, automation and performance testing. Responsibilities included delivery of services, client relationships, profitability, utilization, staffing, solutions, and, sales and presales activities include responding to RFP’s. Successfully implemented three centers of excellence for functional and performance testing. Project manager of software development assessment projects using Agile and traditional methodologies.

●Directed team of 21(developers and Testers) in development and executing integrated user acceptance business testing across 20+ asset classes and 35+ transaction types for investment and fund account area.

●Markedly improved existing software by identifying and responding to more than 15 business change requests.

Project Manager (Testing), Mass Mutual Financial, Springfield, Massachusetts, 2010 to 2011

Responsible for $7 million portfolio over the testing consulting services at Insurance, teams consisted of 60 resources over 2 countries providing functional, automation and performance testing. Project manager of software development assessment projects using Agile and traditional methodologies.

Accountable for E2E QA/Testing

●Functional testing, automation testing and performance testing across the enterprise

●Business owner for Testing tools for the enterprise and vendor relationship

●Relationship owner with testing service vendors

●Applied strong leadership talents toward leading 60 quality assurance analysts in planning, testing, deployment, and documentation of enterprise-wide applications on multiple platforms.

●Seamlessly liaised between leadership team and testers to achieve rigorous QA goals.

●Accelerated production time and slashed cost of application testing by instituting offshore testing methods.

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Key responsibilities

●Drive and lead the establishment/enhancement of the QA function

●Manage all aspects of leadership for QA function and negotiate risks with stakeholders

●Hire, lead, mentor and supervise Testing Assurance staff and managers

●Manage Testing Strategic Operations

●Provide executive level reporting of test strategies, product quality and risks

●Drive cross team quality improvement initiatives

Quality Assurance Test Manager, Mass Mutual Financial, Springfield, Massachusetts, 2008 to 2010

●Mentored, motivated, and directed 18 QA engineers in developing and testing existing applications, implementing enhancements, and facilitating SAP integration.

●Authored test documentation, test strategy, test plan, checklists, and automated test scripts.

●Championed test management functions for 10 successful projects including SAP BW, Cognos Report and Informatica upgrades.

Lifecare, Inc., Westport, Connecticut, 2001 to 2008

Senior Quality Assurance Analyst / Lead

●Led team of five QA analysts in testing existing software, new products, and PeopleSoft CRM integration.

●Orchestrated multiple projects simultaneously in effective alignment with stringent deadlines.

Merck-Medco Managed Care, New Jersey, 1999 to 2001

Team Lead

●Planned, scheduled, and directed comprehensive software development and Testing for Merck’s first web-based health management application.

Education & Certifications

B.S., Information Systems Management, The City University of New York, York College, Jamaica, NY, 1998

Certified SAFe Agilist (SA) – Scaled Agile

Project Management Professional (PMP) and Program Management Professional (PgMP) certification in progress

Technology

Languages: C, C++, Turbo C++, VC++, J2EE, Visual Basic, COBOL, XML, HTML, Oracle PL/SQL, Shell Scripting

Middleware: SOA Middleware, IBM MQSeries, Connect Direct NDM, FAL, MEP, Android OS, Bada, iPhone OS/iOS, Symbian OS (Nokia), BlackBerry OS

Databases & Applications: Oracle, SQL Server, DB2, Teradata, PeopleSoft CRM Oracle SOA Suite, Tomcat Oracle, MS Access, SAP FAM, SAP BW, Cognos, Crystal Reports, SharePoint, Microsoft Project/MS Project Server, Clarity, TOAD

Operating Systems: UNIX, Red Hat, Windows XP/Vista, Google Android, Apple iOS, BlackBerry OS

Testing Methodologies & Tools: Agile, Black Box, White Box, Unit, Multi-user, Regression, Sanity, Integration, User Acceptance, End-to-End, Test Director, Quality Center, Silk Radar, T-Plan, ClearQuest, Cognizant Reusable Automation Framework, Maestro

Quality Assurance Tools: QTP, Quality Center, SQL Suite, SP, JIRA, Version One, QuickTest Professional, LoadRunner

Development Tools: SharePoint, CA LISA, Oracle, MongoDB, J2EE, Java, XML, XSLT, WSDL, SOAP

Familiar with:

●DevOps and Continuous Integration concepts

●Test Driven Development Experience

●Open Source Automation Tools Selenium

●Automation Frameworks

●Experience with automation test case execution in cloud-based test environments (Amazon Web-Services)

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