Communications Specialist

**** **** * ** ***** • Lanham, MD *****

240-***-**** • mir iam.pinheiro@gmai l .com

www. l inkedin.com/mir iam pinheiro 3714511

MIRIAM PINHEIRO

Reliable, self-starter with 20+ years of success leading production of well-established print/digital publications to execute communications/marketing objectives. Recognized throughout longstanding career for ability to manage production processes and write effectively across a multitude of styles to deliver engaging, print-ready products. Influential communicator capable of interacting with professionals at all levels, prioritizing tasks for a team and encouraging collaborative efforts to deploy compelling content under tight timelines with strong interpersonal/organizational skills.

Copyediting & Image Editing Content Development/Management Process Improvement Client & Vendor Relations Team Development/Leadership Project Management Strategic Planning Production Management Task Prioritization TECHNICAL SKILLS

Proficient in Microsoft Word, InDesign, Photoshop, QuickBooks and Filemaker Pro PROFESSIONAL EXPERIENCE

JORDY’S AUTO SERVICE– BELTSVILLE, MD 2014 PRESENT OFFICE MANAGER

Establish direction to fulfill office administration by preparing accurate invoices for auto repair services, process orders for parts/supplies to maintain sufficient inventory levels and fully support client relations.

Review service orders and collect data to enter client information into database, organize paper/electronic filing systems, greet walk-in and phone customers to respond to inquiries. LEISURE WORLD NEWS – SILVER SPRING, MD 2000 2014 PUBLICATIONS MANAGER

Instilled vision to achieve production goals and surpass expectations while maintaining quality/integrity of bi-monthly tabloid-style community newspaper; integrated typesetting and graphic design to enhance display advertisements and provided oversight for advertisers/volunteer writers.

Successfully improved competitive advantage and cut printing costs by transforming print newspapers to digital formats while editing articles to validate well-structured and formatted writing in accordance to company standards.

Tracked production timelines by coordinated layouts of 100+ ads and articles to meet internal deadlines and led project implementation of color advertisements/photos that boosted print and online marketing strategies.

COUNCIL FOR EARLY CHILDHOOD RECOGNITION – WASHINGTON, D.C. 1998 PUBLICATIONS ASSOCIATE

Thoroughly wrote articles, arranged layouts and published newspapers by organizing publication updates with external vendors and oversaw a recordkeeping system to maintain inventory of all publications.

MIRIAM PINHEIRO

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BIOSPHERICS, INC – BELTSVILLE, MD 1997 – 1998

TECHNICAL WRITER/INFORMATION SPECIALIST

Created technical/training scripts and documentation to support customer service initiatives for Call Center Representatives responding to inquiries regarding pharmaceutical products via phone/mail.

ASPET – BETHESDA, MD 1994 – 1996

PUBLICATIONS ASSISTANT

Worked alongside cross-functional teams to collaboratively publish The Pharmacologist and two other newsletters through Adobe PageMaker on a quarterly basis while processing invoices for several monthly journals of page charges and manuscript fees for authors.

Efficiently systematized non member subscriptions and maintained database for career information requests.

FREELANCE EXPERIENCE

o Researched and wrote articles for the Greenbelt News Review and The Prince George’s Sentinel

o Developed an organizational system to coordinate publications for the Greenbelt Homes, Inc. newsletter.

o Proactively supported the Missionaries of Charity with AIDS patients and the homeless in Washington, DC for 2 years.

EDUCATIONAL BACKGROUND

B.A. Journalism/English, Auburn University, Auburn, AL LANGUAGES

Portuguese (fluent) and Spanish (Proficient)

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