Data Entry Customer Service

Professional Summary

Seeking a position with well-respected company that breeds success by providing ongoing training and development in a positive environment as well as a company with advancement opportunities. An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple task and stay calm under pressure.

Key Skills

Workload Management

Spreadsheet Management

Training

Microsoft Excel, Office & Word

Self-Directed

Strong Problem Solving Skills

Data Entry

Research

Customer Service

Process Management

Data Analysis

Mentoring

Quality Assurance

Experience

Ansira Senior Data Entry Specialist

Oct 1999 – Sept 2015

Conduct various levels of research utilizing hard copy newspapers, magazines, and internet sites to locate necessary information as requested by the client.

Produce consistent, quantitative and qualitative data entry via custom desktop applications in a demanding, ever changing, and high-speed environment

Perform high level quality audits on completed assignments to ensure that the data is in compliance with company and client specified standards.

Participate in committees to establish the current processes, procedures, and training documentation.

Manage various projects

Developed and reported maintained a work knowledge of clients’ business

Supervise other team members, monitor workloads, and track productivity numbers.

Provide training and orientation to new staff members

Education

Sanford Brown Granite City, IL

1990

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