Customer Service Security Officer

Dennisha Timmons

**** ***** ***** *****

Riverdale GA, 30296

Cell: 678-***-****

ac1uil@r.postjobfree.com

Customer Service / 7 YEARS' EXPERIENCE

Polished, professional customer service rep offering:

7 years of experience providing customer service in busy Environments.

An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

Security Officer

08/2017-Current, PSI Security

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms.

Fleet Clerk

01/2016-08/2017, American Airline

Load and Unload Planes. Return Passengers bag to them threw baggage claim.

Security Officer

04/2015-01/2016, HSS

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms.

Barista

01/2013-07/2014, Starbucks Coffee Company

Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

Customer Service Representative

10/2010-01/2013, Hurt && Hurt Restaurants,

Handle customer inquiries, complaints, questions /service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.

Customer Service Agent

05/2009-10/2010, Hays Inspections, Riverdale, GA

Handled incoming calls. Responding to inquiries, resolving problems and correcting errors. Rescheduling Appointments.

EDUCATION 2006-2010 Riverdale High School, Riverdale GA 30274

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