ELIZABETH DIMITRIJEVIC
***** ********** **. *******, ** 77375
281-***-**** *************@*****.***
BILINGUAL DENTAL OFFICE ASSISTANT
Accomplished, Result-Driven, Forward-Thinking Administrative Professional with 16 years of experience in a fast-paced business office environment. Fluent in both Spanish and English. Adept at managing multiple projects while tactfully streamlining office operations to increase team productivity and output. Possess superb organizational and planning skills, clear oral and written communication, and authentic interpersonal skills. Eager to apply administrative expertise, dedication and jovial demeanor to strengthen the operational standards of any business office.
PROFESSIONAL SUMMARY
Email & Phone Etiquette Appointment & Meeting Scheduling Accounts Payable & Receivable
Time & Task Management Record Keeping & Systematic Filing Customer Relations
Written Correspondences Payroll Management General Office Equipment
Microsoft: Word, Excel, and PowerPoint
Exemplifies what it means to be professional, loyal, dependable, creative, determined, and personable; possess a “Servant’s Heart”; conscience awareness of the cultural differences and needs of staff and clients.
Demonstrates the capacity to foresee problems and prevent them by taking action; closely scrutinize details for accuracy; participates and contributes to assignments independently or collectively in a group setting.
Remarkable at managing stress while adapting to unusual demands with composure; performs at high levels of productivity in constant changing environments without losing focus.
Closely scrutinize details for accuracy; extremely outgoing, well-organized, detailed-oriented, and focused.
ADMINISTRATIVE EXPERTISE
Coordinate and align professional and personal calendars, follow up on appointments and schedules; screen calls and visitors to determine priority and redirect to appropriate department or resource when necessary.
Assess barriers and inefficiencies in processes through proactive measures to decrease their impact and frequency in order to achieve department goals.
Liaison for staff and main contact for clients, guests and vendors; arrange luncheons for meetings; manages inventory and order office supplies.
Presents well thought out, professional correspondences free of grammatical and spelling errors; record, transcribe and distribute minutes of meetings; plan and organize travel arrangements.
SALGADO’S TRUCKING, HOUSTON, TEXAS 2008 – Present
Office Administrator
1-800-BUGLESS, HOUSTON, TEXAS 1997 2008
Office Manager
EDUCATION & CERTIFICATIONS
Dental Assistant Program, Houston Dental Assistant School, Houston, Texas
Houston Dental Assistant Certificate Healthcare Provider CPR Certificate Dental Asst. Registration Course Exam
Certificate of Completion: December, 2013
Houston Community College, Houston, Texas; completed 18 months
Sam Houston High School, Houston, Texas, Diploma, 1994