Customer Service Professional Experience

Arian C. Fennell

*****.*********@*****.***

301-***-****

Professional Experience

Starbucks Coffee Company, November 2013 – Present

Shift Supervisor/Shift Manager

Supervise employees, solve their problems to ensure customer satisfaction

Cash handling, count safe, prepare deposits and provides monetary assistance to employees

Completes inventory on Starbucks compute system

Provide excellent customer Service

Knowledge of Starbucks policies and procedures

Assists customer with purchases

Starbucks Coffee Company, September 2010 – 2013

Barista

Prepares all drinks served by Starbucks

Provides customer service, by assisting customers with their purchases

Answers questions regarding products served by Starbucks

Process customers purchases using the cash register

Education

Prince Georges Community College,

2010 – 2012

Friendly High School, 2010

High School Diploma

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