Gina M. Martens

*** ***** ******

Ames, IA *****

515-***-****

ac1uez@r.postjobfree.com

Objective: An IT professional who has the uncommon combination of technical, leadership, and communication skills, seeking to obtain a challenging position that utilizes those skills.

Skill Set:

●Project management for enterprise-wide level projects

●Lean Six Sigma Green Belt training and application

●Technical training and writing

●Operating Systems – Both Microsoft Server/Desktop and RedHat Linux

●Server: Hardware and IBM SAN, Cisco UCS, Avamar backup and recovery, EMC Isilon, F5 Load Balancing

●Software: Microsoft Exchange, Microsoft Office suite (all versions), Microsoft Project, SharePoint, VMware ESX server, VMware ESXi, Microsoft AD, IIS, DNS, DFS, Citrix

●Scripting: PowerShell, JavaScript

Education:

William Penn University – Oskaloosa, IA (09/2011 – 05/2015)

Bachelors of Arts in Business Management, Summa Cum Laude

Employment History:

Iowa Department of Transportation (Ames, IA) 05/2007 - Present

Information Technology Specialist

●Project manager for several projects impacting the entire agency. Projects included migration to the Office 365 suite from Microsoft Exchange, UPS replacement that required a data center shutdown, and server migration to new operating systems

●Architected and configured Azure rights management, Microsoft Office 365 data loss prevention (DLP), planned server configuration consistency to implement with security compliance manager, and deployed virtual servers in Office 365 to provide Azure AD Federation Services

●Provided leadership and mentoring to multiple teams in the areas of project management, technical skills, and continuous improvement

●Provided and planned disaster recovery exercises to time restores and verify data integrity in off-site location

●Wrote PowerShell scripts to provide automation for VMware server deployment and configuration

●Architected, implemented and managed IBM SAN and SVC hardware, F5 Big IP, VMware ESX clusters with approximately 800 servers, datacenter architecture, and EMC Avamar backups

●Administration of Microsoft Exchange, DNS, IIS, SharePoint, AD, DFS, and EMC DPA

Iowa State University (Ames, IA) 12/2000-05/2007

Systems Support Specialist

●Configured and managed Cisco routers and switches

●Implemented VMware

●Designed web graphics and the web mail interface for the State Library of Iowa and public libraries within the state, using The Gimp and JavaScript

●Managed six Red Hat Enterprise Linux servers, DNS, Apache, SonicWall Firewall, and email server

●Mentored public libraries and consultants with Cisco router and switch configuration

●Provided customer support and end user documentation

●Developed and documented policies and procedures

Robert Half International (Des Moines, IA) 09/2000 – 11/2000

Technical Trainer (Project Consultant)

●Developed training materials and trained a state agency on Microsoft Outlook

Integrated Network Solutions (Ankeny, IA) 06/1999 – 09/2000

Consultant

●Responsible for helping build the Microsoft Consulting practices in Iowa

●Technical and consulting lead for consultants at various projects across the state

●Assisted with defining standard processes and procedures as well as creating standard documentation templates

●Performed server hardware/software audits to provide risk and vulnerability assessments. Provided backup and recovery strategies

CompuCom Systems, Inc. (Milwaukee, WI) 09/1998 – 06/1999

Systems Engineer

●Provided leadership and direction for the Iowa consulting branch of the organization

●Managed national projects and coordinated resources from various branches across the country

●Designed and implemented Enterprise-wide messaging solutions

●Provided technical training on Microsoft Outlook, as well as Microsoft FrontPage

●Ensured project deadlines and budgetary constraints were met

●Supported and designed enterprise technologies for Fortune 500 clients

●Provided project documentation and support to the customer

●Performed risk and stability assessments

●Recommended backup procedures as well as server optimization

●Helped to develop documentation standards for the entire organization

CyFi Information Services (Madison, WI) 03/1997 – 09/1998

Network Administrator

●Hardware and server installation, maintenance, and troubleshooting

●Developed documentation and standards for the network and server software

●Provided customer service and records, technical support, and troubleshooting

●Responsible for monthly web metrics and communicating metrics to customers

Global Dialog Internet (Madison, WI) 09/1996 – 03/1997

Accounting Manager / Technical Support

●Supervised and mentored small group of three technical and two administrative employees

●Provided quarterly billing for approximately 1800 customers and quarterly/weekly sales tax reports

●Provided technical support for various Operating Systems and Internet applications

●Provided customer service and records, technical support, and troubleshooting

Specialized Training:

●Lean Six Sigma Green Belt Training (certification in-progress)

●Cisco Certified Network Associate courses completed

Certifications:

Red Hat Certified Technician (RHCT), received in 2006.

Microsoft Certified Systems Engineer for NT 4.0, received in 1998.

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