PAUL CARON
Kitchener, Ontario N2E 2C2
ac1uda@r.postjobfree.com
Summary of Qualifications
● 6 + years experience providing customer service and sales in retail environments ● Self-motivating, passionate, dependable, punctual and dedicated ● Goal setting and achieving person who enthusiastically excels in challenging and competitive environments ● Ability to work well in team environments and independently ● Able to quickly identify issues, find resolutions efficiently thereby increasing productivity, quality, and profits
Managerial Qualities
● Consistent capability in achieving monthly, quarterly, yearly sales quotas ● Proven talent to analyze business issues, assess risk and respond appropriately ● Superior understanding of Profit & Loss / Expense Summaries maximizing profits through tightly managing payroll, inventory, and operational costs ● Developed lucrative business relationships with clients and managed several top accounts ● Trained and hired staff; evaluated performance, providing continual coaching towards excellence ● Managed quarterly inventory cycle counts and aided other stores within the district ● Provided leadership through active engagement and example
Career Achievements
● Won 3rd Place in Radio Shack Leaders Club for net-profit and sales gain of 175% over previous year ● Completed Radio Shack managers in training program and promoted to new flagship Rogers store within 1 year ● Advanced from painter / operator position after 1 1/2 years to cell leader position at Mitchell Plastics
Computer Skills
● Advanced computer literacy in both Mac and PC operating system ( Windows, i OS)
● Confident and proficient using MS Office
● Extensive knowledge using photo / media editors such as PhotoShop, Illustrator, Dream weaver, Cakewalk, and Acid loops
● Exemplary comprehension with great adaptability to learning new software
Experience Summary
Paul-Emil's Studio Kitchener, Ontario 1997 - Present
Self-employed Photographer
Negotiating contracts for photo sessions and package sales
Accomplished marketer through Facebook and LinkedIn
Developing and printing photographs in black & white as well colour
Confident proficiency using lighting systems
Sizable knowledge of the use of film, darkroom equipment and chemistry
Expertise in the use of traditional non-digital and period equipment
Masterful use of photo editing software such as PhotoShop and Illustrator
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Experience Summary (Cont'd)
The Little Shortstop / Shell Gas Bar Kitchener, Ontario 2016 - 2017
Customer Service Representative
Provided phenomenal, friendly service to customers
Provided gas bar services
Inventory management
Planned, executed, and maintained merchandising
Accurately operated cash machines
Actively maintained stores housekeeping and food service machines
Mitchell Plastics (ISO 14001, ISO/TS 16949) Kitchener, Ontario 2003 - 2006
Back Paint Cell Leader
Oversaw 10 employees ensuring the department ran smoothly
Troubleshoot machines reducing downtime with attention to detail
Liaised between staff and supervisors
Knowledge of injection molding, paints, utilizing proper safety measures
Hazardous Material training and certification
Advanced from painter / operator positing to cell leading position after 1 1/2 years
Rogers Kitchener, Ontario 2000 - 2003
Manager / Sales Associate
Learned up-to-date and ongoing product knowledge and cellular service contracts
Accommodated customers by properly addressing, assessing needs and concerns
Marketing and Sales Promotion - Setting up displays, merchandising canvasing and fliers to corporations
Managed store operations and 6 employees
Recruited, trained, and hired employees
Kept accurate and up-to-date financial records and files
Coached and inspired staff using team building, statistics, performance goals and incentives
Won 3rd Place in Radio Shacks Leaders Club for net-profit/ sales gain of 175% over the previous year
Radio Shack Kitchener, Ontario 1999 - 2000
Assistant Manager
Managed daily store operations while exceeding monthly goals
Attended in-class Managers In Training course
Extensive understanding of electronics, computers, wireless technology and batteries
Proven accomplishment for sales and remarkable customer service
Completed paperwork: Staff schedules, Profit & Loss statements, and Expense summaries
Continual in class and online sales / product knowledge training seminars
Promoted to manage a new Rogers Flagship store operated by Radio Shack before completing Managers In Training course
Education
Kitchener Collegiate Institute, Kitchener, Ontario
OSSD, Arts Program, 1997
Focused studies on Fine, Music, and Sciences Page 2