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Customer Service Sales

Location:
Kitchener, ON, Canada
Posted:
August 15, 2017

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Resume:

PAUL CARON

*** ******* ***** *****

Kitchener, Ontario N2E 2C2

519-***-****

ac1uda@r.postjobfree.com

Summary of Qualifications

● 6 + years experience providing customer service and sales in retail environments ● Self-motivating, passionate, dependable, punctual and dedicated ● Goal setting and achieving person who enthusiastically excels in challenging and competitive environments ● Ability to work well in team environments and independently ● Able to quickly identify issues, find resolutions efficiently thereby increasing productivity, quality, and profits

Managerial Qualities

● Consistent capability in achieving monthly, quarterly, yearly sales quotas ● Proven talent to analyze business issues, assess risk and respond appropriately ● Superior understanding of Profit & Loss / Expense Summaries maximizing profits through tightly managing payroll, inventory, and operational costs ● Developed lucrative business relationships with clients and managed several top accounts ● Trained and hired staff; evaluated performance, providing continual coaching towards excellence ● Managed quarterly inventory cycle counts and aided other stores within the district ● Provided leadership through active engagement and example

Career Achievements

● Won 3rd Place in Radio Shack Leaders Club for net-profit and sales gain of 175% over previous year ● Completed Radio Shack managers in training program and promoted to new flagship Rogers store within 1 year ● Advanced from painter / operator position after 1 1/2 years to cell leader position at Mitchell Plastics

Computer Skills

● Advanced computer literacy in both Mac and PC operating system ( Windows, i OS)

● Confident and proficient using MS Office

● Extensive knowledge using photo / media editors such as PhotoShop, Illustrator, Dream weaver, Cakewalk, and Acid loops

● Exemplary comprehension with great adaptability to learning new software

Experience Summary

Paul-Emil's Studio Kitchener, Ontario 1997 - Present

Self-employed Photographer

Negotiating contracts for photo sessions and package sales

Accomplished marketer through Facebook and LinkedIn

Developing and printing photographs in black & white as well colour

Confident proficiency using lighting systems

Sizable knowledge of the use of film, darkroom equipment and chemistry

Expertise in the use of traditional non-digital and period equipment

Masterful use of photo editing software such as PhotoShop and Illustrator

Page 1

Experience Summary (Cont'd)

The Little Shortstop / Shell Gas Bar Kitchener, Ontario 2016 - 2017

Customer Service Representative

Provided phenomenal, friendly service to customers

Provided gas bar services

Inventory management

Planned, executed, and maintained merchandising

Accurately operated cash machines

Actively maintained stores housekeeping and food service machines

Mitchell Plastics (ISO 14001, ISO/TS 16949) Kitchener, Ontario 2003 - 2006

Back Paint Cell Leader

Oversaw 10 employees ensuring the department ran smoothly

Troubleshoot machines reducing downtime with attention to detail

Liaised between staff and supervisors

Knowledge of injection molding, paints, utilizing proper safety measures

Hazardous Material training and certification

Advanced from painter / operator positing to cell leading position after 1 1/2 years

Rogers Kitchener, Ontario 2000 - 2003

Manager / Sales Associate

Learned up-to-date and ongoing product knowledge and cellular service contracts

Accommodated customers by properly addressing, assessing needs and concerns

Marketing and Sales Promotion - Setting up displays, merchandising canvasing and fliers to corporations

Managed store operations and 6 employees

Recruited, trained, and hired employees

Kept accurate and up-to-date financial records and files

Coached and inspired staff using team building, statistics, performance goals and incentives

Won 3rd Place in Radio Shacks Leaders Club for net-profit/ sales gain of 175% over the previous year

Radio Shack Kitchener, Ontario 1999 - 2000

Assistant Manager

Managed daily store operations while exceeding monthly goals

Attended in-class Managers In Training course

Extensive understanding of electronics, computers, wireless technology and batteries

Proven accomplishment for sales and remarkable customer service

Completed paperwork: Staff schedules, Profit & Loss statements, and Expense summaries

Continual in class and online sales / product knowledge training seminars

Promoted to manage a new Rogers Flagship store operated by Radio Shack before completing Managers In Training course

Education

Kitchener Collegiate Institute, Kitchener, Ontario

OSSD, Arts Program, 1997

Focused studies on Fine, Music, and Sciences Page 2



Contact this candidate