Medical office administration

**********@*****.*** 305-***-****

Elissette Nieto

Objective

To secure a leading position in the health care community, providing great knowledge and fulfilling requirements for the customer and beneficiaries. Along with 7 years of experience in a medical setting. I have exceptional leadership and managerial abilities including an AA degree in public health administration.

Skills & Abilities

Personable

Diligent worker

Excellent time management

Self-motivated

Synergizes well with others

Take initiative

Proficient in Microsoft word, Excel, and multiple EMR systems

Experience

Prime Health Physicians March 2010 – June 2017

Office manager/Phlebotomist/Medical assistant

Collect fluid and or tissue specimen samples using appropriate and technical procedures.

Dispose of blood/sharps as well as other biohazard fluids and tissue in accordance with applicable laws, standards, and policies.

Partake in dermal punctures, finger sticks, venipunctures, syringes, and butterfly method to draw blood.

Elaborate the extent of collection procedures in a patient manner.

Organize and sterilize trays, scissors, forceps ect. In an Autoclave.

Administration of subcutaneous, intramuscular, and intradermal injections in accordance of licensing restrictions.

Train other personnel in phlebotomy and or laboratory techniques.

Schedule and confirm appointments for multiple providers.

Verify eligibility and benefits prior to treatment.

Advocate for clients/patients to resolve crisis.

Collaborate with other professionals to assist in patient care.

Retrieve, review and provide medical records for other physicians, pre-operative clearance and legal representatives.

Collect fee for service and collections.

Provide patient education and visit summaries at time of check out along with follow up appointments as per doctors’ orders.

Referrals and authorizations for specialist, diagnostics, DME and prescriptions.

Lead projects such as converting from paper charts to electronic medical records, achieving meaningful use requirements, assisting the practice in meeting HEDIS and CMS compliance for medical record review.

Planning events such as Diabetic teaching, and in house retinopathy screenings.

Triage - Obtain, compile and record patient medical data, including medication review, social history, health history, CDSS guidelines, screenings, and progress notes for the physician.

Assist multiple physicians with minor in house procedures and diagnostics test such as pap smears, ear lavage, wound debridement, sutures, EKG, pulmonary function test, skin tag removal.

Update immunization records also administer immunizations and therapeutic injections as ordered.

Order medications verbally and electronically.

Contact patients with test, diagnostic, and laboratory results along with physician’s recommendations and orders.

Explain minor procedure and obtain consent when necessary.

Provide patients with samples, orders and lab requisitions for future orders.

Homestead CI, May 2009 - Jan 2010

Phlebotomist/ Lab technician

Analyze laboratory findings to check for accuracy of the results.

Enter data from analysis of medical test or clinical results into computer for storage.

Establish or monitor quality assurance collection or activities to ensure the accuracy of laboratory results.

Provide technical information about test results to physicians, family members, or researchers.

Education

Florida career college –Miami FL –June 2010

Associates degree in public health administration

GPA 3.7/4.0

BSN candidate

Expected graduation date June 2019

Certifications

OSHA

CPR – exp. 2019

HIPAA security

HIPAA privacy

Medical assistant credentialing

CMS corporate compliance

Contingency plan for staff members

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